Customer Team Member reference: 1055176

Embark on a rewarding career journey with the Co-op as a Customer Team Member at their Highlands store. This permanent, part-time role offers a competitive hourly wage of £12.30 and the potential for regular overtime, making it an attractive opportunity for those seeking flexible yet stable employment.

The Co-op is more than just a place to work; it's a community-focused organization with a rich history of fairness and colleague care. As a Customer Team Member, you'll be at the forefront of delivering exceptional customer service, contributing to the daily operations of the store, and playing a vital role in supporting your local community.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Beyond a competitive salary, the Co-op offers an impressive array of benefits, including 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contributions, and exclusive access to virtual healthcare services for you and your family.
• Employee Wellbeing Focus: Co-op prioritizes the physical, mental, and financial wellbeing of its colleagues, offering market-leading policies and support for various life events.
• Generous Staff Discount: Enjoy a substantial 30% discount on all Co-op products in-store, along with 10% discounts on other brands, making your grocery shopping significantly more affordable.
• Career Development: The role comes with full, paid training and dedicated support for your personal development and career progression, providing a clear path for growth within the organization.
• Work-Life Balance Support: Rotas are shared three weeks in advance and are accessible via mobile, offering a degree of predictability and control over your schedule.
• Inclusivity and Diversity: The Co-op is committed to building diverse teams and creating inclusive environments. They welcome applications from all backgrounds and offer support for candidates with disabilities, including guaranteed interviews for those who meet the minimum criteria under the Disability Confident scheme.
• Modern Application Process: You can easily apply for this role using your mobile device without the need for a traditional CV, streamlining the initial application process.

Key Considerations for Your Career Path:

• Flexible Working Hours: This role requires a degree of flexibility to accommodate varied shifts, including early mornings, late evenings (up to 10:15 pm), and weekends. Discuss your availability during the interview process to ensure a good fit.
• Age Requirement: As the role may involve working before 6 am or after 10 pm, applicants must be aged 18 or over.
• Hands-on Responsibilities: Be prepared for a dynamic work environment where you'll be involved in various tasks, from customer service at the tills and shop floor to restocking shelves, maintaining store cleanliness, and supporting in-store bakery operations.
• Problem-Solving and Adaptability: The ability to approach change and problem-solving with a positive attitude is essential, as you'll be instrumental in introducing new products and services and ensuring a smooth customer experience.
• Community Engagement: This role offers opportunities to get involved in community activities and events, allowing you to contribute positively to the local area.
• Online Assessments: The application process includes two online assessments, designed to take approximately 20 minutes to complete.

This Customer Team Member position at the Co-op is an excellent opportunity for individuals who are passionate about customer service, thrive in a supportive team environment, and are looking for a role that offers more than just a paycheck. It's a chance to be part of a business that genuinely cares for its people and its communities, offering a pathway to personal and professional growth.