Customer Team Member reference: 1058674

Discover a Rewarding Career as a Customer Team Member at Co-op

Are you seeking a role that combines community engagement with excellent benefits and opportunities for growth? The Co-op is actively seeking dedicated individuals to join their team as Customer Team Members at their Wordsworth Avenue, Trinity Meads location in Stratford Upon Avon. This part-time position offers a stable contract of 12.5 hours per week with the potential for regular overtime, making it an ideal opportunity for those looking to supplement their income or build a flexible career.

Key Advantages for Aspiring Candidates:

• Attractive Pay and Regular Hours: Earn £12.60 per hour with a predictable working pattern of two evening shifts per week (between 16:00 and 22:15 on Tuesdays, Wednesdays, or Thursdays). This structure allows for work-life balance while ensuring consistent earnings.
• Exceptional Employee Benefits: Co-op is renowned for its comprehensive benefits package. As a Customer Team Member, you'll receive 31 days of holiday (pro-rata), a generous pension scheme with up to a 10% Co-op contribution, and access to vital virtual healthcare services for you and your family. A substantial 30% discount on all Co-op products is another significant perk.
• Comprehensive Training and Development: Worry not about prior experience! Co-op provides full, paid training, ensuring you're well-equipped for the role. Furthermore, they are committed to your personal development and career progression, offering dedicated support to help you grow within the organization.
• Commitment to Wellbeing: Co-op prioritizes the holistic wellbeing of its colleagues. You'll benefit from support for your physical, mental, and financial health, including access to money management apps like Wagestream and a 24/7 employee assistance service. They also offer market-leading policies to support you through significant life events.
• Community-Focused Environment: If you have a genuine care for others and enjoy making a positive impact, this role is for you. You'll be an integral part of a friendly team dedicated to providing exceptional customer service and supporting the local community through various activities.
• Modern Application Process: The Co-op makes applying easy, allowing you to do so via your mobile device with no CV required, streamlining the initial application phase.

Important Considerations for Your Career Path:

• Age Requirement: Due to the nature of the shifts, which may involve working before 6 am or after 10 pm, applicants must be 18 years of age or over.
• Flexibility and Adaptability: The role requires flexibility to work a range of shifts, though rotas are shared three weeks in advance and accessible via your phone. A positive approach to change and problem-solving is highly valued.
• Customer-Centricity: Success in this role hinges on your ability to put customers first, respond to queries, and champion Co-op products and Membership. Strong people skills are essential for building positive relationships.
• Teamwork and Responsibility: You'll be expected to work collaboratively with your colleagues to resolve customer issues and ensure the store is safe and well-maintained. This includes tasks such as stocking shelves and maintaining cleanliness.
• Commitment to Diversity and Inclusion: Co-op is dedicated to building diverse teams and fostering an inclusive workplace. They welcome applications from all backgrounds and offer reasonable adjustments throughout the recruitment process for individuals with disabilities.

This Customer Team Member position at Co-op offers more than just a job; it's an opportunity to be part of a reputable organization that genuinely cares for its employees and the communities it serves. If you're looking for a role with tangible benefits, supportive development, and a chance to make a real difference, this could be the perfect next step in your career journey.