Customer Team Member reference: 1058675

Job Review: Customer Team Member at Co-op (Peterborough)

This opportunity for a Customer Team Member at Co-op in Peterborough presents a compelling option for individuals seeking a part-time role with a strong focus on customer service, community engagement, and employee well-being. The position offers a solid hourly wage and the potential for regular overtime, making it an attractive prospect for those looking to supplement their income or build a career in a supportive environment.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op stands out with its generous benefits. Candidates can look forward to 31 days of holiday (pro-rata for part-time), a competitive pension scheme with up to 10% employer contributions, and access to virtual healthcare services for themselves and their families. The 30% discount on all Co-op products is a significant perk for employees.
• Career Development and Training: The role includes full, paid training, indicating a commitment to equipping new team members with the necessary skills. Furthermore, Co-op emphasizes support for personal development and career progression, suggesting pathways for growth within the organization.
• Work-Life Balance and Flexibility: While the working pattern is varied, including early mornings, afternoons, late evenings, and weekends, the 16 hours per week plus regular overtime offers a degree of flexibility for those managing other commitments. The assurance of rotas shared three weeks in advance and accessible on a mobile device adds to the ease of planning.
• Employee Well-being Focus: Co-op's commitment to employee well-being is a key differentiator. They offer support for physical, mental, and financial well-being, including market-leading policies for life events and access to services like Wagestream for early access to earned pay.
• Community-Oriented Environment: The role actively encourages involvement in supporting the local community through activities and events, appealing to individuals who value making a positive impact.
• Streamlined Application Process: The ability to apply using a mobile device with no CV needed simplifies the initial application, making it accessible to a wider range of candidates.
• Inclusive Workplace: Co-op demonstrates a strong commitment to building diverse and inclusive teams, actively welcoming applications from all backgrounds and offering support for individuals with disabilities.

Key Considerations for Candidates:

• Age Requirement: Applicants must be 18 years or older due to the nature of the shifts, which can include working before 6 am or after 10 pm.
• Shift Flexibility: The working pattern requires flexibility across various shifts, including early mornings, late evenings, and weekends. Candidates should be prepared to discuss their availability during the interview process.
• Varied Responsibilities: Beyond customer service at the till, the role involves a range of tasks including working in the in-store bakery, restocking shelves, and maintaining store cleanliness. A willingness to perform these diverse duties is essential.
• Application Assessments: Be prepared to complete two online assessments as part of the application process, which are estimated to take around 20 minutes.

This Customer Team Member position at Co-op offers a rewarding opportunity for individuals who are customer-focused, adaptable, and eager to contribute to a supportive and community-minded organization. With its strong benefits, emphasis on well-being, and clear commitment to inclusivity, this role is well-suited for those looking to build a stable part-time career.