Customer Team Member reference: 1058519

## Career Opportunity: Customer Team Member at Co-op (Cirencester)

Are you seeking a part-time role that offers valuable experience, competitive pay, and a supportive work environment? This Customer Team Member position at the Co-op on Burford Road in Cirencester presents a fantastic opportunity for individuals looking to build a career in customer service and retail operations.

This role is ideal for those who are passionate about providing excellent customer service, enjoy working as part of a team, and are looking for a position with genuine benefits and opportunities for personal growth. The Co-op's commitment to its colleagues and communities makes this a particularly attractive prospect for career-minded individuals.

Key Advantages for Candidates:

• Competitive Remuneration: Earn £16.80 per hour, which includes a night shift premium, reflecting the varied and essential nature of the role.
• Excellent Benefits Package: Beyond the hourly rate, Co-op offers a compelling suite of benefits designed to support your wellbeing and financial health. This includes:
  • 31 days of holiday (pro-rata for part-time colleagues), providing ample opportunity for rest and personal time.
  • A generous pension scheme with up to 10% Co-op contribution, ensuring your long-term financial security.
  • Virtual healthcare services for you and your family, offering access to GPs, mental health support, and more.
  • A substantial 30% discount on all Co-op products in-store, plus 10% off other brands, a significant perk for everyday savings.
  • Access to Wagestream, a money management app allowing you to draw down a portion of your earned pay.
  • A 24/7 employee assistance service for comprehensive support.
• Comprehensive Paid Training: You will receive full, paid training, ensuring you are well-equipped and confident in your role. This also includes dedicated support for your personal development and career progression.
• Work-Life Balance & Flexibility: While the role requires a commitment of 15 hours per week plus regular overtime, the varied shift patterns (early mornings, afternoons, late evenings, and weekends) can be discussed at interview, allowing for some flexibility to align with your personal schedule. Rotas are shared three weeks in advance via your mobile.
• Career Development: Co-op is committed to your growth. The emphasis on personal development and career progression, coupled with the opportunity to learn various aspects of store operations, provides a strong foundation for future advancement within the company.
• Community Focus: Being part of Co-op means contributing to a business with a strong social purpose. You'll have the opportunity to support your local community through various activities and events.
• Inclusive Workplace: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds. They are committed to building diverse teams and ensuring their stores are inclusive environments. They also participate in the Disability Confident scheme, guaranteeing interviews for disabled candidates who meet minimum criteria.

Key Considerations for Candidates:

• Age Requirement: Due to shift requirements (working before 6 am or after 10 pm), applicants must be aged 18 or over.
• Shift Pattern Flexibility: The role requires flexibility to work a range of shifts, including early mornings, late evenings, and weekends. While discussions are held at interview, candidates should be prepared for varied scheduling.
• Application Process: The application involves completing two online assessments, which will take approximately 20 minutes. A CV is not required, making it accessible via mobile devices.
• Proactive Attitude: The description highlights the need for candidates with a genuine care for customers, great people skills, and a positive approach to problem-solving and change. A proactive and adaptable mindset will be beneficial.
• Physical Demands: The role involves a range of tasks, including re-stocking shelves and cleaning spillages, which may require physical activity.

In summary, the Customer Team Member role at Co-op in Cirencester offers more than just a job; it's a chance to join a values-driven organization that invests in its people. If you are customer-focused, a team player, and seeking a rewarding part-time position with excellent benefits and growth potential, this opportunity is well worth exploring.