Customer Team Member reference: 1058667

A unique opportunity has arisen for motivated individuals to join the Co-op as a Customer Team Member in Sellindge, Ashford. This permanent, part-time role offers a competitive hourly rate of £12.60, with the potential for regular overtime, making it an attractive prospect for those seeking flexible yet consistent work.

This position is ideal for individuals who thrive in a customer-facing environment and enjoy being part of a supportive team. The varied shift patterns, including early mornings, afternoons, late evenings, and weekends, provide flexibility, but candidates should be prepared for a dynamic working schedule. The role requires individuals to be 18 or over due to the nature of store opening and closing times.

Key Advantages for Potential Candidates:

• Exceptional Benefits Package: Co-op stands out with an impressive array of benefits. New team members will receive 31 days of holiday (pro-rata), a pension scheme with up to a 10% employer contribution, and access to virtual healthcare services for themselves and their families. This includes GP appointments, mental health support, and more.
• Generous Staff Discount: Enjoy a significant 30% discount on all Co-op products in-store, alongside 10% discounts on other brands, offering substantial savings.
• Career Development and Support: Co-op is committed to its colleagues' wellbeing and professional growth. You'll receive full, paid training and dedicated support for personal development and career progression. Furthermore, access to Wagestream provides innovative money management tools, allowing you to access a portion of your earned pay as needed.
• Focus on Wellbeing: Beyond physical health, Co-op prioritizes mental and financial wellbeing, offering robust support systems and market-leading policies for life events.
• Community Engagement: This role offers the chance to contribute to and support the local community through various activities and events, aligning with Co-op's long-standing commitment to social responsibility.
• Work-Life Balance Support: Rotas are shared three weeks in advance and are easily accessible via mobile, promoting better planning and work-life integration. A Cycle-to-Work scheme is also available to encourage sustainable commuting.
• Inclusive Environment: Co-op actively fosters a diverse and inclusive workplace, welcoming applications from all backgrounds. They are committed to making reasonable adjustments during the recruitment process for candidates with disabilities.

Key Considerations for Your Career Path:

• Flexibility and Adaptability: The varied shift patterns and the nature of retail mean a flexible approach to working hours is essential. This role suits individuals who can adapt to different times of the day and week.
• Customer-Centric Mindset: A genuine passion for customer service and the ability to build positive relationships are paramount. You'll be the face of Co-op, ensuring a positive shopping experience for everyone.
• Teamwork and Problem-Solving: Collaboration is key. You'll be working closely with colleagues to resolve customer issues and maintain smooth store operations. A positive attitude towards problem-solving will be highly valued.
• Proactive Approach: Responsibilities extend beyond till work, including restocking, maintaining store standards, and assisting with new product introductions. A proactive and hands-on approach will serve you well.
• Application Process: The application involves a straightforward process, including two online assessments that take approximately 20 minutes to complete. No CV is required, making it accessible via mobile devices.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a values-driven organization that genuinely cares for its employees and communities. If you possess a strong work ethic, excellent interpersonal skills, and a desire to be part of a supportive and rewarding environment, this role could be an excellent stepping stone in your career journey.