Customer Team Member reference: 1058714

Opportunity Overview: Customer Team Member at Co-op (Glynneath)

This role at Co-op in Glynneath offers a compelling opportunity for individuals seeking a part-time position with genuine community impact and robust personal development support. As a Customer Team Member, you'll be at the heart of the store, directly engaging with customers and contributing to the smooth operation of a cherished local business. This isn't just about serving customers; it's about being a valued member of a team dedicated to fairness and community well-being.

Advantages for Potential Candidates:

• Meaningful Work & Community Focus: Co-op has a rich history of prioritizing community and fairness. As a Customer Team Member, you'll directly contribute to this ethos, making a positive difference for local residents.
• Excellent Benefits Package: Beyond a competitive hourly rate of £12.60, Co-op offers an impressive array of benefits designed to support your well-being. This includes a generous 31 days of holiday (pro-rata), a pension scheme with up to 10% Co-op contribution, and access to virtual healthcare services for you and your family.
• Financial Wellness Tools: The inclusion of Wagestream, a money management app, provides immediate access to a portion of your earned pay, offering valuable flexibility and financial control.
• Employee Discounts: Enjoy a substantial 30% discount on all Co-op products in-store, plus 10% discounts on other brands, a significant perk for everyday shopping.
• Comprehensive Support & Development: Co-op is committed to its colleagues' well-being. You'll receive support for your physical, mental, and financial health, alongside market-leading policies for life events. Furthermore, full, paid training and dedicated support for personal development and career progression are provided.
• Flexible Working & Predictability: While shifts are varied (including early mornings, afternoons, late evenings, and weekends), rotas are shared three weeks in advance and are accessible via your mobile, offering a good degree of planning. Regular overtime is also available, providing flexibility in earning potential.
• Accessible Application Process: The ability to apply via mobile device without a CV simplifies the initial application stage, making it more accessible to a wider range of candidates.

Key Considerations for Your Career Path:

• Shift Flexibility is Key: The working pattern is varied and includes early mornings, late evenings, and weekends. Candidates should be comfortable with this flexible schedule and prepared to discuss their availability during the interview.
• Customer-Centric Approach: The role demands a genuine care for customer needs and excellent people skills. A positive, proactive attitude towards problem-solving and embracing change is essential.
• Hands-On Responsibilities: Beyond customer interaction, the role involves a range of practical tasks such as restocking shelves and maintaining store cleanliness.
• Commitment to Inclusion: Co-op is dedicated to building diverse and inclusive teams. If you identify as a disabled candidate, Co-op will always offer an interview if you meet the minimum criteria for the job, and they are committed to making reasonable adjustments throughout the recruitment process.
• Application Assessment: Be prepared to complete two online assessments as part of the application process, which should take approximately 20 minutes.

This Customer Team Member position at Co-op in Glynneath presents a fantastic opportunity for individuals seeking not only employment but also a role that aligns with strong community values and offers significant personal and financial benefits. It's an excellent starting point or continuation for a career focused on customer service and community engagement.