Customer Team Member reference: 1058770

Customer Team Member Opportunity at Co-op - Wolverhampton

Are you looking for a part-time role that offers flexibility, excellent benefits, and the chance to be part of a community-focused organization? This Customer Team Member position at Co-op's 46 Warstones Road, Wolverhampton, WV4 4LP location presents a compelling opportunity for individuals seeking to build a career in retail with a company that truly values its employees.

This role is ideal for those who enjoy interacting with people, thrive in a team environment, and appreciate a company with a strong ethical foundation. With a pay rate of £12.60 per hour and the potential for regular overtime, this permanent, part-time contract offers a solid foundation for your workweek, with an average of 12 hours per week.

Key Advantages for Candidates:

• Exceptional Benefits Package: Co-op stands out with its generous offerings, including:
  • 31 days of holiday (pro-rata for part-time colleagues), providing ample time for rest and personal pursuits.
  • A comprehensive pension scheme with up to 10% employer contribution, supporting your long-term financial security.
  • Access to virtual healthcare services for you and your family, offering peace of mind and convenient medical support.
  • A substantial 30% discount on all Co-op products in-store, and even 10% off other brands, making your budget go further.
  • Wagestream: A valuable money management app that allows you to access a portion of your earned pay before payday.
  • A 24/7 employee assistance service, providing confidential support for a range of personal and professional challenges.
• Comprehensive Paid Training: You'll receive full, paid training, ensuring you're well-equipped and confident in your role from day one. Dedicated support for your personal development and career progression is also a core offering.
• Meaningful Work and Community Focus: Co-op's commitment to its members and communities shines through. As a Customer Team Member, you'll contribute to providing excellent customer service, supporting colleagues, and potentially engaging in local community activities.
• Flexible Working: While the contract is for 12 hours per week, there's potential for regular overtime. The varied shift patterns, including afternoons, late evenings, and weekends, will be discussed at interview, offering flexibility to fit around your life. Rotas are shared three weeks in advance and are accessible via mobile.
• Supportive and Inclusive Environment: Co-op actively promotes an inclusive workplace, celebrating diversity and ensuring colleagues can reach their full potential. They are committed to supporting colleagues through life events with market-leading policies and offer support for physical, mental, and financial wellbeing.
• Streamlined Application Process: You can apply using your mobile device, and no CV is needed, making the initial application process accessible and straightforward.

Key Considerations for Your Career Path:

• Flexibility in Shifts: The role requires flexibility to work a range of shifts, including afternoons, late evenings, and weekends. Candidates should be comfortable with this dynamic scheduling.
• Customer-Centric Approach: A genuine care for customer needs and excellent people skills are essential. The ability to build positive relationships is paramount to success in this role.
• Adaptability and Problem-Solving: The role involves a variety of tasks, from serving customers to restocking shelves and maintaining store standards. A positive approach to change and problem-solving will be beneficial.
• Commitment to Community: For those passionate about making a difference at a local level, this role offers opportunities to get involved in community activities.
• Application Assessment: Be prepared to complete two short online assessments as part of the application process.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a respected organization that prioritizes its people and communities. If you are looking for a role where you can develop your skills, receive excellent support, and contribute to a positive shopping experience, this could be the perfect next step in your career.