Customer Team Member reference: 1058792

Are you looking to build a career within a community-focused organization that values its people? This Customer Team Member position at Co-op in Leeming Bar offers a fantastic entry point into retail, coupled with a robust benefits package and a commitment to employee wellbeing.

This is a part-time, permanent role working approximately 16 hours per week, with the potential for regular overtime. The hourly rate is £12.60, and importantly, all training is fully paid. The working pattern is varied, encompassing early mornings, afternoons, late evenings, and weekends, providing flexibility that can be discussed at the interview stage.

Key Advantages for Candidates:

• Generous Benefits Package: Beyond the competitive hourly rate, Co-op offers exceptional perks. This includes a substantial 31 days of holiday (pro-rata for part-time), a strong pension scheme with up to 10% employer contributions, and immediate access to virtual healthcare services for you and your family. A standout benefit is the 30% discount on all Co-op products and additional discounts on other brands, significantly enhancing your disposable income.
• Employee Wellbeing Focus: Co-op demonstrates a deep commitment to its colleagues' holistic wellbeing. This is evident through access to money management tools like Wagestream, enabling you to draw down a percentage of your earned pay. Furthermore, they offer comprehensive support for physical, mental, and financial health, with market-leading policies addressing life events such as bereavement, pregnancy loss, and menopause. A 24/7 employee assistance service is also available.
• Career Development and Support: Co-op provides full, paid training and ongoing support for your personal development and career progression. This role is not just about the immediate tasks; it's about fostering growth within the organization. With rotas shared three weeks in advance and accessible on your mobile, you can plan your life with greater ease.
• Community Impact: As a Co-op team member, you'll be part of an organization with a long-standing history of fairness and community support. You'll have opportunities to get involved in local activities and events, contributing to the fabric of the community you serve.
• Inclusive Environment: Co-op actively fosters an inclusive workplace, valuing diversity and encouraging applications from all backgrounds. They are committed to making reasonable adjustments during the recruitment process for candidates with disabilities and are part of the Disability Confident scheme, offering interviews to disabled candidates who meet the minimum criteria.

Key Considerations for Candidates:

• Age Requirement: Applicants must be aged 18 or over due to the nature of shifts which may require working before 6 am or after 10 pm.
• Shift Flexibility: The role requires a degree of flexibility to work various shifts, including early mornings, late evenings, and weekends. While this offers variety, candidates should be prepared for this dynamic schedule. The specific pattern will be discussed at interview.
• Application Process: The application is designed to be accessible, with the ability to apply via mobile device without needing a CV. However, it does involve completing two short online assessments, approximately 20 minutes in total.
• Varied Responsibilities: As a Customer Team Member, your duties will extend beyond till operations. You will be involved in customer service, product knowledge, shelf stocking, maintaining store standards, and supporting colleagues. A genuine desire to help customers and a proactive approach to tasks are essential.

This opportunity is well-suited for individuals with a natural inclination towards customer service, strong interpersonal skills, and a positive, adaptable attitude. If you are seeking a role within a values-driven organization that prioritizes employee wellbeing and community engagement, this Customer Team Member position at Co-op presents a compelling prospect for career growth.