Customer Team Member reference: 1058481

A Comprehensive Review of the Customer Team Member Opportunity at Co-op, Market Square, Settle

This review aims to provide potential candidates with a clear and engaging overview of the Customer Team Member role at Co-op's Market Square branch in Settle. We'll delve into the advantages of this position and highlight key considerations to help you assess if this opportunity aligns with your career aspirations.

The Opportunity at a Glance:

• Role: Customer Team Member
• Location: Market Square, Settle, BD24 9EJ
• Hours: 12 hours per week, with potential for regular overtime, permanent part-time contract.
• Shifts: Varied, including early mornings, afternoons, late evenings (until 11 pm), and weekends. Flexibility is key, and specific patterns will be discussed during the interview.
• Age Requirement: Candidates must be 18 or over due to shift patterns extending beyond 10 pm.

Key Advantages for Candidates:

This role offers a compelling package of benefits and development opportunities, making it an attractive prospect for individuals seeking stable, fulfilling part-time employment within a community-focused organization.

• Exceptional Benefits Package: Co-op is renowned for its commitment to its colleagues' well-being. Upon joining, you'll receive:

  • Generous Holiday Allowance: 31 days of holiday (pro-rata for part-time roles), providing a healthy work-life balance.
  • Competitive Pension: A pension scheme with up to a 10% employer contribution, helping you plan for the future.
  • Comprehensive Healthcare: Access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more.
  • Significant Staff Discount: A substantial 30% discount on all Co-op products in-store, plus 10% off other brands.
  • Financial Wellness Tools: Wagestream provides access to a percentage of your earned pay before payday, aiding in managing finances.
  • 24/7 Employee Assistance: Support services are available around the clock.

• Investment in Your Development: Co-op provides full, paid training, ensuring you have the skills and confidence to excel in your role. There's a clear commitment to personal development and career progression, offering a pathway for growth within the organization.

• Supportive Work Environment: Co-op fosters a friendly and collaborative team atmosphere. You'll be part of a team dedicated to providing excellent customer service and supporting each other. The organization's strong values emphasize fairness and community support.

• Community Engagement: This role offers opportunities to get involved in local community activities and events, allowing you to contribute positively to the area you serve.

• Modern Application Process: You can apply easily from your mobile device, and no CV is required, making the initial application process streamlined and accessible.

• Inclusive Workplace: Co-op is committed to building diverse teams and creating an inclusive environment where everyone can thrive. They actively welcome applications from all backgrounds and are part of the Disability Confident scheme, ensuring fair opportunities for disabled candidates.

Key Considerations for Potential Candidates:

To help you determine if this role is the right fit for your career journey, consider the following:

• Shift Flexibility: The working pattern involves varied shifts, including early mornings, late evenings, and weekends. If you require a strictly fixed schedule, this role might not be suitable. However, the opportunity to discuss shift preferences at the interview is a positive aspect.

• Customer-Facing Role: The core of this position involves direct customer interaction. A genuine care for customer needs, excellent people skills, and a friendly, approachable demeanor are essential for success.

• Varied Responsibilities: As a Customer Team Member, you'll be involved in a range of tasks beyond till operation, including stocking shelves, maintaining store appearance, and ensuring product freshness and safety. A proactive approach and willingness to tackle different duties are important.

• Age Requirement: Please note the mandatory age requirement of 18 or over due to the nature of the shift times.

• Application Assessments: Be prepared to complete two short online assessments as part of the application process, which should take approximately 20 minutes.

Career Path Potential:

While this role is an excellent opportunity in itself, Co-op's commitment to colleague development means that this position can serve as a strong foundation for further career growth. The skills acquired, such as customer service, problem-solving, and teamwork, are highly transferable. The company's emphasis on training and internal progression suggests potential pathways into supervisory or management roles within Co-op for dedicated individuals.

In Conclusion:

The Customer Team Member role at Co-op in Settle offers a compelling blend of competitive pay, excellent benefits, and a supportive working environment. It's an ideal opportunity for individuals who value community, enjoy customer interaction, and are seeking a part-time position with real growth potential. If you possess a positive attitude, are adaptable to varied shifts, and have a genuine desire to serve customers and your community, this role could be an excellent step in your career journey.