Customer Team Member reference: 1058898

Customer Team Member - Ruabon Road, Johnstown, Wrexham

This opportunity at Co-op for a Customer Team Member in Ruabon Road, Johnstown, Wrexham offers a compelling entry point into the retail sector, particularly for individuals seeking part-time work with a focus on community and customer service. The role is designed for those who enjoy interacting with people, contributing to a friendly store environment, and performing a variety of operational tasks.

Advantages for Potential Candidates:

• Valuable Part-Time Role with Flexibility: With 12 hours per week and the possibility of regular overtime, this role can be an excellent fit for students, those seeking supplemental income, or individuals balancing other commitments. The varied shift patterns, discussed at interview, offer a degree of flexibility.
• Comprehensive Benefits Package: Co-op is known for its strong employee benefits. Candidates can look forward to a generous 31 days of holiday (pro-rata), a competitive pension scheme with up to 10% employer contribution, and access to valuable virtual healthcare services for themselves and their families.
• Significant Staff Discount: A substantial 30% discount on all Co-op products is a major perk, allowing team members to enjoy the brand's offerings at a reduced cost.
• Invested in Employee Wellbeing: Co-op demonstrates a commitment to its employees' holistic wellbeing through support for physical, mental, and financial health. They also offer market-leading policies for various life events, showing a genuine care for their colleagues.
• Full Paid Training and Development: No prior experience is required, as Co-op provides full, paid training. This is an excellent opportunity for individuals new to retail to learn essential skills and gain practical experience. The company also emphasizes support for personal development and career progression.
• Supportive and Inclusive Culture: Co-op champions an inclusive workplace where diversity is celebrated. They are committed to building diverse teams and welcome applications from everyone, including offering support for candidates with disabilities through the Disability Confident scheme.
• Direct and Accessible Application Process: The ability to apply via a mobile device without a CV simplifies the initial application, making it more accessible.

Key Considerations for Your Career Path:

• Age Requirement: A key consideration is the mandatory age requirement of 18 or over, due to the nature of shifts that may fall before 6 am or after 10 pm.
• Shift Flexibility is Key: While the specific shifts are negotiable, candidates should be prepared for a varied working pattern that includes early mornings, afternoons, late evenings, and weekends. This requires a flexible approach to scheduling.
• Broad Range of Responsibilities: As a Customer Team Member, you will be involved in a variety of tasks beyond customer service, including stocking shelves and maintaining store cleanliness. A willingness to be hands-on and adaptable is essential.
• Contribution to the Community: Co-op has a strong community focus. This role offers the chance to actively support local community initiatives, which can be a rewarding aspect for those seeking to make a difference.
• Proactive Problem-Solving: The role suits individuals with a positive approach to change and problem-solving. Being proactive in identifying and addressing issues on the shop floor will be beneficial.
• Understanding the Co-op Ethos: Co-op's long-standing commitment to fairness and community is central to its identity. Aligning with these values will be important for success and job satisfaction.

This Customer Team Member position at Co-op presents a fantastic opportunity for individuals looking to develop their customer service and retail operational skills within a supportive and employee-centric organization. The comprehensive benefits, commitment to training, and inclusive culture make it a role worth serious consideration for those starting or continuing their career in retail.