Customer Team Member reference: 1059258

Discover a Rewarding Career as a Customer Team Member at Co-op

Are you seeking a fulfilling part-time role with a company that values its people and communities? This Customer Team Member position at Co-op in Parbold offers an excellent opportunity to join a dynamic and supportive team. With a competitive hourly wage of £12.60 and the potential for regular overtime, this permanent role provides a stable foundation for your career growth.

This role is perfect for individuals who are passionate about providing exceptional customer service and enjoy being part of a team that makes a real difference. If you thrive in a varied environment and are eager to learn and contribute, this could be the ideal next step in your professional journey.

Key Advantages for Candidates:

• Exceptional Benefits Package: Beyond the competitive pay, Co-op offers a comprehensive suite of benefits designed to support your well-being. This includes an impressive 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contribution, and access to virtual healthcare services for you and your family, covering everything from GP appointments to mental health support.
• Employee Discount: Enjoy a substantial 30% discount on all Co-op products in-store, as well as 10% discounts on other brands. This is a significant perk that adds tangible value to your compensation.
• Comprehensive Training and Development: Co-op invests in its people with full, paid training and dedicated support for your personal development and career progression. This ensures you have the skills and confidence to excel in your role and explore future opportunities within the organisation.
• Financial Well-being Tools: Access to Wagestream, a money management app, allows you to draw down a percentage of your earned pay, providing flexibility and support for your financial health.
• Supportive Work Environment: Co-op is committed to fostering a supportive and inclusive workplace. They offer market-leading policies to assist colleagues through significant life events and a 24/7 employee assistance service, ensuring your well-being is a priority.
• Work-Life Balance Considerations: Rotas are shared three weeks in advance and accessible on your phone, allowing for better planning. While the working pattern is varied, including weekends and early/late shifts, the opportunity for regular overtime can provide additional income and flexibility.
• Community Focus: As part of a cooperative, you'll have the chance to get involved in local community activities and events, contributing to the positive impact Co-op has on the areas it serves.
• Accessibility in Application: The application process is streamlined, allowing you to apply easily from your mobile device without the need for a CV.

Key Considerations for Your Career Path:

• Varied Shift Patterns: The role requires flexibility to work a range of shifts, including early mornings, afternoons, late evenings, and weekends. It's important to consider how these varied hours align with your personal commitments and career aspirations. Discussing your availability and preferences during the interview is crucial.
• Active Role: This position involves more than just serving customers. You'll be actively involved in stocking shelves, maintaining store cleanliness, and ensuring stock accuracy. If you prefer a hands-on role with diverse responsibilities, this would be a strong fit.
• Team Collaboration: Success in this role hinges on effective teamwork. You'll be expected to support your colleagues and contribute to a positive and efficient working environment. Strong interpersonal skills and a collaborative spirit are essential.
• Customer-Centric Approach: A genuine care for customers and members is paramount. You'll be the face of Co-op, expected to provide friendly, thoughtful service and promote Co-op products and membership.
• Adaptability and Problem-Solving: The retail environment can present unexpected challenges. A positive approach to change and a proactive attitude towards problem-solving will be highly valued.

This Customer Team Member role at Co-op in Parbold is an excellent opportunity for individuals looking for a part-time position with significant benefits, a strong focus on employee well-being, and the chance to contribute to a respected community-focused organisation. By carefully considering the varied shift patterns and the active nature of the role, you can determine if this aligns with your career goals and personal circumstances.