Customer Team Member reference: 1059378

Join the Future of Convenience Retail: Customer Team Member at Co-op

Are you seeking a dynamic role in a forward-thinking retail environment? The Co-op at 132 Cardigan Road, Leeds, LS6 1LU, is introducing an exciting new food-to-go and delivery service, and they're looking for dedicated Customer Team Members to be at the forefront of this innovation. This isn't just a job; it's an opportunity to be part of a unique retail concept with a strong commitment to community and colleague well-being.

What Makes This Opportunity Stand Out?

This role offers a compelling blend of competitive pay, attractive benefits, and a supportive work environment, making it a significant consideration for your career path:

• Competitive Pay with Night Shift Premiums: Earn £12.60 per hour, with a substantial uplift to £16.80 per hour for night shifts (10 pm - 6 am). This demonstrates a clear recognition of the unsociable hours often required in retail.
• Guaranteed Hours & Overtime Potential: Secure part-time employment with a guaranteed 16 hours per week, plus the opportunity for regular overtime. This offers a stable foundation with the flexibility to increase your earnings.
• Exceptional Benefits Package: Co-op truly invests in its people. You'll receive:
  • A generous 31 days of holiday (pro-rata).
  • A comprehensive pension scheme with up to 10% Co-op contribution.
  • Access to virtual healthcare services for you and your family, offering GP appointments, mental health support, and more.
  • A fantastic 30% discount on all Co-op products in-store, plus 10% on other brands.
  • Access to Wagestream, a money management app for early access to your earned pay.
  • A 24/7 employee assistance service for comprehensive support.
• Industry-Leading Support: Co-op is renowned for its commitment to colleague well-being. Beyond the tangible benefits, you'll find support for your physical, mental, and financial health, with market-leading policies to assist through significant life events.
• Paid Training and Development: No prior experience? No problem! Co-op provides full, paid training and is dedicated to your personal development and career progression. This is a prime opportunity to gain new skills and grow within a reputable organization.
• Flexible Work Arrangements: While the focus is on evenings from 5 pm and night shifts, the specific working pattern will be discussed at interview. This offers a degree of flexibility in tailoring the role to your availability.
• Innovative Retail Environment: Be part of a new and exciting chapter for Co-op, focusing exclusively on food-to-go and delivery. This offers a fresh and engaging experience compared to traditional convenience stores.
• Community-Focused Culture: Co-op's ethos of fairness and community support is deeply ingrained. You'll have the chance to support your local community through various activities and events.
• Inclusive Workplace: Co-op is committed to building diverse teams and fostering an inclusive environment where everyone can thrive. They are a Disability Confident employer and welcome applications from all backgrounds.

Key Considerations for Aspiring Candidates:

To thrive in this role and make the most of this opportunity, consider the following:

• Age Requirement: Due to the nature of working before 6 am or after 10 pm, applicants must be aged 18 or over.
• Shift Preferences: The role involves evening shifts from 5 pm and night shifts from 10 pm to 6 am. Be prepared to discuss your availability and preference for these shifts during the interview process.
• Customer Focus: A genuine care for customers and members, along with excellent people skills to build positive relationships, is essential.
• Adaptability: A positive approach to change and problem-solving is key, especially as you'll be introducing new services and products.
• Team Player: The ability to work collaboratively with colleagues to solve customer issues and improve store operations is vital.
• Health & Safety: You'll be responsible for ensuring the store is safe and legal, including tasks like restocking shelves and maintaining hygiene standards.
• Application Process: Be aware that the application process involves completing two online assessments, taking approximately 20 minutes. Applying is straightforward, even via mobile device.

This Customer Team Member position at Co-op is more than just a job; it's an invitation to join a company with a strong ethical foundation, a commitment to its employees, and a vision for the future of retail. If you're looking for a role that offers stability, excellent benefits, and a chance to contribute to your community, this opportunity is definitely worth exploring.