Customer Team Member reference: 1059345

Discover a Rewarding Career as a Customer Team Member at Co-op

Are you seeking a role that offers not only competitive pay and benefits but also a genuine sense of community and purpose? The Co-op's Customer Team Member position at their Kirkham, Preston location presents a fantastic opportunity for individuals looking to build a stable and fulfilling career. This part-time role, offering 16 hours per week with regular overtime opportunities, is perfect for those who value flexibility and a supportive work environment. Let's delve into what makes this opportunity stand out.

Key Advantages for Potential Candidates:

• Exceptional Benefits Package: Co-op truly invests in its colleagues. Beyond the £12.60 per hour pay rate, successful candidates will enjoy 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contributions, and vital virtual healthcare services for you and your family. This comprehensive support extends to mental, physical, and financial wellbeing, including access to Wagestream for on-demand pay.
• Generous Staff Discount: As a Customer Team Member, you'll receive an impressive 30% discount on all Co-op products in-store, plus 10% off other brands. This is a significant perk for anyone who shops at Co-op!
• Comprehensive Training and Development: You don't need prior experience. Co-op provides full, paid training, ensuring you're equipped with all the skills needed to excel. They are committed to your personal development and career progression, offering dedicated support to help you grow within the company.
• Work-Life Balance and Flexibility: While this is a permanent, part-time role, the opportunity for regular overtime provides flexibility to increase your hours as needed. Rotas are shared three weeks in advance and accessible via your phone, allowing for effective planning.
• Commitment to Community and Values: Co-op's long-standing dedication to its members and communities is a cornerstone of its identity. As a Customer Team Member, you'll be an integral part of a team that prioritizes friendly, thoughtful service and actively supports local initiatives.
• Inclusive Workplace: Co-op is actively building diverse teams and celebrates differences. They are committed to creating inclusive environments where all colleagues can thrive and offer support for those with disabilities, including guaranteed interviews for eligible candidates through the Disability Confident scheme.

Key Considerations for Your Career Path:

• Age Requirement: Please note that due to operational requirements, including the potential to work outside of standard daytime hours, applicants must be aged 18 or over.
• Shift Flexibility: While specific shift patterns are between 09:00 and 17:00, the role requires flexibility within these hours. Understanding and embracing this flexibility will be key to success.
• Role Responsibilities: This is a hands-on role that extends beyond till operations. You'll be involved in various store duties, including stocking shelves, maintaining store cleanliness, and providing excellent customer service at the post office counter. A willingness to undertake a range of tasks is essential.
• Application Process: The application is designed to be accessible, allowing you to apply using your mobile device without needing a CV. However, be prepared to complete two online assessments, which will take approximately 20 minutes.
• Customer-Centric Approach: The ideal candidate possesses a genuine care for customer needs, strong interpersonal skills, and a positive, problem-solving attitude. If you enjoy interacting with people and contributing to a positive shopping experience, this role is an excellent fit.

This Customer Team Member position at Co-op in Kirkham offers a unique blend of rewarding work, comprehensive support, and a commitment to employee wellbeing. If you are looking for a role where you can make a real difference within a values-driven organization, this opportunity is definitely worth exploring for your career advancement.