Customer Team Member reference: 1059421

Explore a Rewarding Career as a Customer Team Member at Co-op

This opportunity at Co-op's Golcar, Huddersfield location offers a dynamic role for individuals seeking a fulfilling and community-focused career. If you're passionate about customer service and enjoy a varied work environment, this Customer Team Member position might be the perfect next step in your professional journey.

Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Co-op truly invests in its employees. Beyond a competitive hourly rate of £12.60, you'll receive 31 days of holiday (pro rata for part-time colleagues), a generous pension scheme with up to 10% employer contribution, and access to virtual healthcare services for yourself and your family. This includes GP appointments, mental health support, and more.
• Employee Discounts: Enjoy an impressive 30% discount on all Co-op products in-store, alongside 10% discounts on other brands. This is a significant perk that adds tangible value to your earnings.
• Financial Wellbeing Tools: Access to Wagestream offers innovative financial management, allowing you to access a portion of your earned pay before payday, providing valuable flexibility.
• Supportive Work Environment: Co-op emphasizes a culture of care for its colleagues, offering support for your physical, mental, and financial wellbeing. They also provide market-leading policies to assist with significant life events.
• Career Development & Training: You'll receive full, paid training, ensuring you're well-equipped for the role. Co-op is committed to your personal development and career progression, offering dedicated support.
• Work-Life Balance Considerations: While the role involves varied shifts, including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and are accessible via your mobile, facilitating better planning. Regular overtime opportunities are also available.
• Community Engagement: This role goes beyond transactional customer service. You'll have opportunities to support your local community through various activities and events, making a tangible difference.
• Inclusive Culture: Co-op is dedicated to building diverse teams and fostering an inclusive workplace where everyone can thrive. They actively welcome applications from all backgrounds and are committed to making reasonable adjustments to the recruitment process for candidates with disabilities.

Key Considerations for Your Career Path:

• Age Requirement: Due to the nature of the shifts, including potential work before 6 am or after 10 pm, applicants must be aged 18 or over.
• Flexible Working Pattern: The role requires flexibility to work a varied shift pattern, including early mornings, afternoons, late evenings, and weekends. This is to be discussed at interview, so be prepared to discuss your availability.
• In-Store Bakery Involvement: A key aspect of this role includes working in the in-store bakery, adding a unique and practical skill to your repertoire.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customers and members, excellent people skills, and the ability to build positive relationships.
• Adaptability and Problem-Solving: A positive approach to change and a willingness to problem-solve are essential attributes for thriving in this fast-paced retail environment.
• Application Process: The application process is streamlined and mobile-friendly, requiring no CV. However, it does involve completing two online assessments, estimated to take around 20 minutes.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to be part of a business with a strong ethical foundation, a commitment to its people, and a dedication to its communities. If you're looking for a role that offers excellent benefits, development opportunities, and the chance to make a real difference, this could be the ideal platform for your career growth.