Customer Team Member reference: 1059352

Career Opportunity: Customer Team Member at Co-op

Are you seeking a fulfilling part-time role where you can make a tangible difference in your local community and develop your skills? The Co-op is actively seeking dedicated Customer Team Members to join their friendly team at their Catterick Garrison location. This is an excellent opportunity for individuals looking to build a career in a supportive and ethical environment.

Advantages for Candidates:

• Generous Benefits Package: Upon joining, you'll receive a comprehensive suite of benefits designed to support your well-being. This includes a substantial 31 days of holiday (pro-rata), a competitive pension scheme with up to 10% employer contribution, and access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Significant Employee Discount: Enjoy an impressive 30% discount on all Co-op products in-store, plus additional discounts on other brands.
• Financial Wellbeing Support: Benefit from Wagestream, a convenient app that allows you to access a percentage of your earned pay before payday, promoting better financial management.
• Comprehensive Training and Development: The Co-op provides full, paid training and dedicated support for your personal development and career progression. This ensures you'll be well-equipped with the skills and knowledge needed to excel.
• Work-Life Balance: While the contract is for 12 hours per week, there is regular overtime available, offering flexibility. Rotas are shared three weeks in advance and are accessible via your mobile device, aiding in planning.
• Ethical and Community-Focused Environment: Co-op is renowned for its commitment to fairness and community support. As a colleague, you'll be part of an organization that prioritizes the well-being of its people and contributes positively to local areas.
• Inclusive Workplace: The Co-op is dedicated to fostering a diverse and inclusive environment where everyone can thrive. They welcome applications from all backgrounds and offer support for candidates with disabilities.

Key Considerations for Your Career Path:

• Varied Working Pattern: The role requires flexibility with shifts that include afternoons, late evenings (store closing), and weekends. These specific working patterns will be discussed at the interview stage, allowing for a mutual understanding of expectations.
• Hands-On Role: As a Customer Team Member, your responsibilities will be varied and include direct customer service, operating tills, stocking shelves, maintaining store cleanliness, and ensuring product freshness and accuracy. This hands-on approach offers a dynamic work experience.
• Customer-Centric Skills: Success in this role hinges on a genuine care for customer needs and excellent people skills. You'll be the face of the Co-op, building positive relationships and championing products and membership.
• Adaptability and Problem-Solving: The ability to embrace change and a proactive approach to problem-solving are highly valued. You'll be encouraged to contribute to making the store a better place for colleagues and customers alike.
• Application Process: A unique aspect of this application is that you can apply using your mobile device without needing a CV. The process involves completing two online assessments, which should take approximately 20 minutes.

This Customer Team Member position at Co-op offers more than just a job; it's an opportunity to grow within a respected organization that values its people and their communities. If you are a motivated individual with a passion for customer service and a desire to contribute to a positive work environment, this role could be an excellent step in your career journey.