Customer Team Member reference: 1059458

Customer Team Member Opportunity at Co-op: A Pathway to Community and Career Growth

Are you seeking a role where you can make a tangible difference, work within a supportive team, and enjoy excellent benefits? The Co-op is actively recruiting for Customer Team Members at their Burghfield Common location, offering a fantastic opportunity for individuals looking to build a career grounded in community values and personal development.

This permanent, part-time position offers 25 hours per week with the potential for regular overtime, providing flexibility for those balancing work with other commitments. The role involves varied shifts, including early mornings, afternoons, late evenings, and weekends, offering a dynamic work environment that keeps every day fresh. The Co-op is committed to supporting its colleagues, and this is reflected in their comprehensive benefits package and a clear emphasis on personal and professional growth.

Key Advantages for Aspiring Candidates:

• Exceptional Benefits Package: Beyond competitive pay of £12.60 per hour, you'll receive 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contributions, and exclusive discounts on Co-op products.
• Holistic Wellbeing Support: The Co-op prioritizes your wellbeing, offering access to virtual healthcare services for you and your family, including GP appointments, mental health support, and nutritional advice. A 24/7 employee assistance service is also available.
• Financial Empowerment: Through Wagestream, you can access a portion of your earned pay before payday, offering a valuable tool for managing your finances effectively.
• Career Development: Full, paid training is provided, alongside dedicated support for your personal development and career progression. The Co-op is committed to helping you learn and grow within the organization.
• Work-Life Balance: Rotas are shared three weeks in advance and are accessible via your mobile device, allowing for better planning and a more predictable work-life balance.
• Community Focus: As a Co-op colleague, you'll be part of an organization with a rich history of supporting local communities. You'll have opportunities to get involved in community activities and events, making a real local impact.
• Inclusive Environment: The Co-op is dedicated to building diverse teams and fostering an inclusive workplace where everyone can thrive. They are committed to supporting candidates with disabilities, offering reasonable adjustments and guaranteed interviews for those who meet the minimum criteria through the Disability Confident scheme.

Key Considerations for Your Career Path:

• Shift Flexibility: The varied shift patterns, including early mornings, late evenings, and weekends, require adaptability. This role would suit individuals who can manage a flexible schedule and are comfortable working across different times of the day.
• Customer-Centric Approach: A genuine care for customer needs and excellent people skills are paramount. The role involves direct customer interaction, problem-solving, and promoting Co-op membership and products.
• Proactive and Adaptable: You'll be involved in various store operations, from customer service and till operations to restocking shelves and maintaining store cleanliness. A positive attitude towards change and problem-solving will be highly beneficial.
• Team Collaboration: The ability to work effectively with colleagues to support each other and ensure a positive customer experience is crucial.
• Commitment to Co-op Values: For those drawn to an organization with strong ethical principles and a commitment to fairness, this role offers a chance to align your work with your values.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a values-driven organization that invests in its people and communities. If you possess a strong work ethic, a passion for customer service, and a desire for a role that offers both stability and growth, this could be the perfect next step in your career.