Opportunity Review: SureStep Ambassador - Drive Growth and Customer Success

This review offers a comprehensive look at the SureStep Ambassador role, designed to help prospective candidates understand the scope of this exciting opportunity and how it aligns with their career aspirations. We'll delve into the advantages of this position and key considerations to help you navigate your career path.

About the Role

The SureStep Ambassador position is a dynamic role focused on cultivating and expanding the company's network of partners and end customers. At its core, this role is about building and strengthening relationships to drive new business opportunities and ensure customer success. You'll be instrumental in executing strategic programs, raising awareness of funded solutions, and becoming a subject matter expert in a specific Microsoft workload, with a current focus on Modernwork. This position offers a chance to collaborate closely with a dedicated team of specialists and contribute to the growth of the Microsoft Modernwork business.

Key Advantages for Candidates

• Impactful Contribution: This role offers a direct opportunity to make a tangible impact by driving business growth and fostering strong partnerships.
• Expertise Development: You'll have the chance to become a recognized expert in a specific Microsoft workload, a highly valuable skill set in today's technology landscape.
• Collaborative Environment: The position emphasizes teamwork and collaboration, working alongside a team of specialists and European stakeholders, fostering shared success.
• Culture of Innovation and Inclusivity: The company cultivates a culture that values curiosity, diversity of thought, and active listening. This means your voice will be heard, and your contributions will be recognized.
• Career Growth and Development: The organization provides clear progression paths and invests in professional development through formal programs and on-demand courses, allowing you to accelerate your career.
• Comprehensive Benefits Package: Beyond competitive salaries, candidates can expect a robust benefits package including private healthcare, matched pension contributions, enhanced parental and family leave, and unique "moments that matter" paid time off.
• Commitment to Sustainability: For environmentally conscious candidates, the company demonstrates a strong commitment to sustainability with tangible reductions in energy consumption.
• Diversity and Inclusion Focus: The organization actively promotes diversity, equity, and inclusion, being a Disability Confident employer and welcoming applicants from all backgrounds. Support for various Business Resource Groups further enhances this commitment.

Key Considerations for Candidates

• Relationship Building is Paramount: Success in this role hinges on your ability to build and maintain strong, trust-based relationships with partners and stakeholders.
• Strategic and Commercial Acumen: A strategic mindset and commercial awareness are crucial for identifying and capitalizing on new business opportunities.
• Proactive and Driven Approach: The role requires a proactive approach to identifying new business, recruiting partners, and executing strategic initiatives.
• Adaptability and Learning Agility: While technical experience is beneficial, a curious and adaptable mindset, along with a drive to learn and improve, are highly valued.
• Microsoft Workload Expertise: While the current focus is Modernwork, the ability to become an expert in a specific Microsoft workload is essential. Candidates with existing knowledge in Azure, Modern Work, or Business Applications will find this appealing.
• Cross-Functional Collaboration: You will need to be comfortable working across different teams and managing multiple priorities effectively.
• Accountability and Communication: Delivering results with accountability and clear communication is a cornerstone of this role.

Who Should Apply?

This opportunity is ideal for individuals with 2-3 years of professional sales experience who are passionate about building strong relationships, driving new business, and contributing to customer success. If you possess excellent communication and interpersonal skills, a strategic outlook, and a genuine desire to learn and grow within a supportive and inclusive culture, this role presents an excellent platform for you to make a significant impact.

The company's commitment to its values – Own It, Grow and Win, Dare to Go, and Do the Right Thing – suggests a workplace where initiative, collaboration, and ethical conduct are highly prized. If these principles resonate with you, and you are eager to contribute to a forward-thinking organization, we encourage you to explore this exciting opportunity.