Customer Success Manager - SureStep

Opportunity Review: SureStep Ambassador - Drive Growth in Microsoft Azure

This role presents a compelling opportunity for ambitious professionals looking to make a significant impact in the technology sector, particularly within the rapidly evolving Microsoft Azure ecosystem. The SureStep Ambassador position is designed for individuals who thrive on building relationships, driving new business, and becoming a subject matter expert. If you're passionate about technology, collaboration, and achieving tangible results, this role could be a pivotal step in your career.

Advantages for Candidates:

• Strategic Impact and Growth Focus: You will be at the forefront of driving new business and expanding the partner and end-customer network. This role offers a direct line to influencing business growth and success within a key technology area.
• Deep Microsoft Azure Expertise: The opportunity to specialize and become an expert in a specific Microsoft workload, particularly Azure, is invaluable. This deep dive will significantly enhance your marketability and technical proficiency.
• Collaborative and Supportive Environment: The job description emphasizes a culture that values curiosity, diverse perspectives, and listening. You'll be working alongside a team of specialists and collaborating with management and European stakeholders, fostering a truly collaborative approach to achieving shared goals.
• Commitment to Employee Well-being and Development: Beyond competitive remuneration, the company offers a strong package of benefits including hybrid working, private healthcare, enhanced parental leave, and "Moments that Matter" paid time off, even for personal celebrations. There's a clear emphasis on professional development with formal programs and on-demand courses to accelerate career growth.
• Inclusive and Diverse Culture: The organization actively promotes diversity, equity, and inclusion, with established Business Resource Groups and a commitment to making space for every voice. They are also a Disability Confident employer, welcoming applicants from all backgrounds.
• Real-World Impact and Sustainability Focus: The company demonstrates a commitment to sustainability, with tangible reductions in energy consumption. This aligns with a broader ethos of building a greener future, offering candidates the chance to contribute to meaningful initiatives.
• Clear Progression and Recognition: The mention of clear progression paths and benchmarked salaries, coupled with recognition as a great place to work, indicates a supportive structure for career advancement and a rewarding work environment.

Key Considerations for Candidates:

• Experience & Skills Alignment: While the description welcomes applications even if you don't meet every single requirement, a strong foundation of 2-3 years of professional sales experience with a proven track record is essential. Excellent communication, relationship-building skills, and a strategic mindset are paramount.
• Technical Curiosity Over Perfection: The role values "passion, purpose, and a track record of making things happen" over absolute perfection. While tech experience is beneficial, adaptability and a genuine curiosity for learning and growth in the Azure space are highly valued.
• Proactive and Driven Nature: This is a role that requires initiative. Identifying and pursuing new business opportunities, proactively recruiting partners, and driving strategic programs will be key to success. You'll need to be comfortable managing multiple priorities and working cross-functionally.
• Cultural Fit: The core values of "Own it, Grow and Win, Dare to Go, Do the Right Thing" are deeply embedded in the company's operations. Candidates who resonate with these principles and demonstrate accountability and clear communication will find this environment particularly rewarding.
• Adaptability in a Dynamic Market: The technology landscape, especially within cloud services like Azure, is constantly evolving. A commitment to staying up-to-date with industry trends and Microsoft product developments is crucial for long-term success in this position.

In summary, the SureStep Ambassador role is an exciting prospect for individuals seeking to grow their careers within a dynamic and supportive technology company. It offers a unique blend of strategic business development, deep technical specialization, and a culture that prioritizes both professional achievement and personal well-being. If you possess a proactive spirit, a passion for technology, and a commitment to building strong relationships, this opportunity offers a clear path to making a significant impact.