Customer Team Member reference: 1059457

## Customer Team Member Opportunity: A Path to Community Engagement and Career Growth at Co-op This review offers prospective candidates an insightful look into the Customer Team Member role at Co-op, highlighting the advantages and key considerations for those seeking a fulfilling and developmental career.

The Customer Team Member position, based at the Meltham, Huddersfield store, presents a fantastic opportunity for individuals looking to contribute to their local community while building valuable skills. With a competitive hourly rate of £12.60 and a contract of 16 hours per week with regular overtime potential, this role offers a stable part-time income. The flexibility in working patterns, including afternoons, late evenings, and weekends, is a key aspect to consider, providing a framework for individuals to balance work with other commitments. Crucially, Co-op offers comprehensive, paid training, ensuring all new team members are well-equipped for their roles, and the modern application process, which bypasses the need for a CV and can be completed on a mobile device, makes this opportunity accessible to a wide range of candidates.

Advantages for Aspiring Candidates:

• Tangible Career Development: Beyond the initial training, Co-op emphasizes personal development and career progression, suggesting a commitment to nurturing talent from within.
• Exceptional Employee Benefits: Candidates will benefit from an impressive package, including 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for proactive well-being.
• Significant Staff Discount: A 30% discount on all Co-op products, along with 10% discounts on other brands, offers considerable financial savings for team members.
• Commitment to Well-being: Co-op's dedication to employee welfare is evident through its support for physical, mental, and financial well-being, alongside market-leading policies for life events. Access to Wagestream provides an innovative way to manage finances.
• Community Focus: For those passionate about making a positive impact, this role offers opportunities to actively support the local community through various activities and events.
• Inclusive Environment: Co-op actively fosters diversity and inclusion, welcoming applications from all backgrounds and demonstrating a commitment to creating an environment where everyone can thrive. They are also part of the Disability Confident scheme, ensuring fair opportunities for disabled candidates.
• Work-Life Balance Support: Rotas are shared three weeks in advance and are accessible via mobile, providing greater predictability and control over personal schedules.

Key Considerations for Your Career Path:

• Shift Flexibility: The varied shifts, including late evenings and weekends, are a core component of the role. Candidates should assess how this aligns with their personal commitments and career aspirations.
• Customer-Centric Approach: The role places a strong emphasis on customer service. Individuals who are naturally empathetic, possess strong interpersonal skills, and enjoy interacting with people will find this role particularly rewarding.
• Adaptability and Problem-Solving: The job description highlights the need for a positive approach to change and problem-solving. A willingness to learn new processes and contribute to a collaborative store environment is essential.
• Varied Responsibilities: As a Customer Team Member, you'll be involved in a range of duties beyond till operations, including stocking shelves and maintaining store cleanliness. This offers a dynamic work experience.
• Application Process: While the mobile-friendly application is convenient, candidates should be prepared for the two online assessments, which will take approximately 20 minutes to complete.

This Customer Team Member role at Co-op offers more than just a job; it's an invitation to be part of a company with a strong ethical foundation and a genuine commitment to its people and communities. For individuals seeking a role that combines excellent benefits, a supportive work environment, and the chance to make a difference locally, this opportunity is certainly worth exploring as a stepping stone in their career journey.