Customer Team Member reference: 1059313

A Rewarding Opportunity at Co-op: Customer Team Member in Bedale

This role at Co-op in Bedale offers an engaging and stable opportunity for individuals looking to contribute to a valued community brand. As a Customer Team Member, you'll be at the forefront of customer service, playing a crucial part in the daily operations of the store. The position is permanent and part-time, offering 20 hours per week with the potential for regular overtime, making it an excellent option for those seeking work-life balance or supplementary income.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to its colleagues. You'll enjoy a generous 31 days of holiday (pro-rata), a robust pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family. A substantial 30% discount on all Co-op products and a further 10% on other brands is a significant perk.
• Financial Wellbeing Support: The inclusion of Wagestream, a money management app allowing access to earned pay, demonstrates a forward-thinking approach to employee financial health.
• Career Development and Support: Co-op provides full, paid training, ensuring you have the skills and confidence to excel. They also emphasize ongoing support for personal development and career progression, indicating a commitment to helping you grow within the organization.
• Positive and Supportive Work Environment: The description highlights a focus on a friendly team atmosphere, where colleagues support each other to solve customer problems. There's a strong emphasis on community involvement and fostering an inclusive workplace, celebrating diversity and individual differences.
• Work-Life Balance Considerations: While shifts are varied and include evenings and weekends, the rotas are shared three weeks in advance and are accessible on your mobile, offering a degree of predictability and allowing for better personal planning.
• Accessibility in Application: The ability to apply via a mobile device without needing a CV simplifies the initial application process.

Key Considerations for Your Career Path:

• Flexibility in Working Hours: The role requires flexibility to work a variety of shifts, including early mornings, afternoons, late evenings, and weekends. Potential candidates should assess if this varied schedule aligns with their personal commitments and career goals.
• Customer-Centric Role: This position is ideal for individuals who genuinely enjoy interacting with people, have strong interpersonal skills, and a proactive approach to problem-solving. A passion for providing excellent customer service is paramount.
• Varied Responsibilities: Beyond till duties, you'll be involved in tasks such as restocking shelves and maintaining store cleanliness. This multifaceted role offers exposure to various aspects of retail operations, which can be valuable for skill development.
• Commitment to Community and Values: Co-op's long-standing commitment to its members and communities is a core aspect of its identity. Candidates who resonate with these values and wish to contribute to a business with a social conscience will find this role particularly fulfilling.
• Application Process: Be prepared for two online assessments as part of the application, which should take approximately 20 minutes to complete.

Overall, this Customer Team Member position at Co-op presents a compelling opportunity for individuals seeking a stable, supportive, and benefits-rich role within a reputable organization that values its people and the communities it serves. It's a chance to develop essential customer service skills, contribute to a positive work environment, and be part of a company with a strong ethical foundation.