Customer Team Member reference: 1059555

Embark on a rewarding career journey as a Customer Team Member at Co-op, a role that offers more than just a job – it's an opportunity to become part of a community-focused organization with a strong commitment to its people.

This permanent, part-time position, based at Burford Road, Harebushes, Cirencester, GL7 5DS, offers a competitive pay rate of £12.60 per hour, with the added advantage of regular overtime opportunities. The working pattern involves two weekend shifts per week, encompassing early mornings (store opening) and afternoons. While the exact schedule will be discussed at the interview, this provides a structured yet flexible framework for your work week.

Key Advantages for Potential Candidates:

• Exceptional Benefits Package: Co-op stands out with an impressive array of benefits. Enjoy a generous 31 days of holiday (pro rata for part-time colleagues), a comprehensive pension scheme with up to 10% employer contributions, and access to vital virtual healthcare services for you and your family, including GP appointments, mental health support, and more.
• Generous Employee Discount: A significant perk is the 30% discount on all Co-op products purchased in-store, along with 10% discounts on other brands. This offers substantial savings on everyday essentials and more.
• Focus on Wellbeing and Development: Co-op prioritizes your wellbeing, offering support for your physical, mental, and financial health. They provide market-leading policies to assist with significant life events, demonstrating a genuine commitment to their colleagues' lives beyond work. Furthermore, full, paid training is provided, alongside dedicated support for your personal development and career progression.
• Financial Flexibility: The inclusion of Wagestream, a money management app, allows you to access a percentage of your earned pay before payday, offering valuable financial flexibility.
• Work-Life Balance Support: With rotas shared three weeks in advance and accessible via your mobile device, Co-op facilitates better planning and management of your personal life.
• Commitment to Inclusivity: Co-op is dedicated to building diverse and inclusive teams. They welcome applications from all backgrounds and are committed to making reasonable adjustments throughout the recruitment process for candidates with disabilities, including guaranteed interviews for those meeting minimum criteria through the Disability Confident scheme.

Key Considerations for Your Career Path:

• Customer-Centric Role: This position is ideal for individuals with a genuine passion for providing excellent customer service. You'll be at the forefront of customer interaction, ensuring a positive shopping experience through friendly and thoughtful service, responding to queries, and championing Co-op products and membership.
• Teamwork and Collaboration: The role emphasizes working collaboratively with colleagues to solve problems and enhance the overall store environment. If you thrive in a supportive team setting and enjoy contributing to a positive workplace, this role will be a great fit.
• Responsibility and Initiative: You will be entrusted with ensuring the store is safe and legally compliant, including tasks such as stocking shelves and maintaining high standards of cleanliness. This requires a proactive approach and attention to detail.
• Adaptability and Problem-Solving: The dynamic nature of retail means you'll need a positive attitude towards change and a knack for problem-solving. Introducing new products and services will be a regular part of the role, requiring a willingness to learn and adapt.
• Community Engagement: Co-op has a strong link to its local communities, and as a Customer Team Member, you'll have opportunities to get involved in community activities and events, making a tangible difference.
• Flexibility in Working Hours: While the hours are part-time, the requirement for weekend shifts and varied timings (early mornings and afternoons) necessitates a degree of flexibility. This should be a key consideration when evaluating your personal schedule and commitments.
• Application Process: The application process is designed to be accessible, allowing you to apply via your mobile device without needing a CV. Be prepared to complete two short online assessments, which should take approximately 20 minutes.

The Co-op's long-standing commitment to fairness, community, and colleague welfare makes this an attractive prospect for those seeking meaningful employment with excellent support and benefits. If you are a people-oriented individual with a proactive approach and a desire to contribute to a respected organization, this Customer Team Member role presents a fantastic opportunity for career growth and personal fulfillment.