Customer Team Member reference: 1060165

Customer Team Member Opportunity at Co-op, Woodsetton

Are you seeking a part-time role that offers a supportive environment, excellent benefits, and opportunities for growth? This Customer Team Member position at Co-op in Woodsetton presents a compelling opportunity for individuals looking to make a tangible contribution to their local community while developing valuable customer service and retail skills.

Advantages for Candidates:

• Generous Benefits Package: Beyond a competitive hourly wage of £12.60, Co-op offers an impressive array of benefits. This includes 31 days of holiday (pro rata), a strong pension scheme with up to 10% employer contributions, and access to virtual healthcare services for yourself and your family. The significant 30% discount on all Co-op products is a substantial perk for employees.
• Comprehensive Training and Development: Co-op provides full, paid training, ensuring you are well-equipped to succeed in your role. The emphasis on personal development and career progression is a key advantage for those looking to build a long-term career within the retail sector.
• Financial Wellbeing Support: The inclusion of Wagestream, a money management app allowing early access to earned wages, demonstrates a commitment to employee financial health.
• Flexible Working and Work-Life Balance: While shifts are varied, including early mornings, afternoons, late evenings, and weekends, the contract offers 12 hours per week with regular overtime opportunities. Rotas are shared three weeks in advance and are accessible via mobile, promoting better planning and work-life integration.
• Commitment to Wellbeing: Co-op's dedication to colleague wellbeing extends to market-leading policies supporting various life events and a 24/7 employee assistance service. This holistic approach to employee support is a significant differentiator.
• Community Focus: For those who value contributing to their local area, this role offers the chance to get involved in community activities and events, aligning with Co-op's long-standing ethos of fairness and community support.

Key Considerations for Your Career Path:

• Shift Flexibility: The working pattern requires flexibility to cover various shifts, including store opening and closing times, as well as weekends. Candidates should consider if this aligns with their personal commitments and lifestyle.
• Varied Responsibilities: The role involves a broad range of tasks, from serving customers at tills and on the shop floor to restocking shelves and maintaining store cleanliness. This offers a well-rounded retail experience but requires an adaptable and proactive attitude.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customer needs and the ability to build positive relationships. Candidates with strong interpersonal skills and a natural inclination towards providing excellent service will thrive.
• Adaptability and Problem-Solving: The dynamic nature of retail means that a positive approach to change and problem-solving is essential. Being open to new products, services, and operational adjustments will be beneficial.
• Application Process: The application involves a straightforward process, including two online assessments that take approximately 20 minutes to complete. The absence of a CV requirement makes it accessible for many.
• Inclusive Environment: Co-op is actively committed to building diverse teams and fostering an inclusive workplace. They welcome applications from all backgrounds and offer support for candidates with disabilities, including guaranteed interviews for those meeting minimum criteria through the Disability Confident scheme.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a reputable organisation that values its employees and communities. If you are a people-oriented individual seeking a role with excellent benefits, comprehensive training, and a chance to make a positive impact, this could be an ideal step in your career journey.