Customer Team Member reference: 1059823

## Unlock Your Potential: A Review of the Customer Team Member Opportunity at Co-op On The Go Are you seeking a dynamic role within a forward-thinking retail environment that prioritizes both customer experience and colleague well-being? The Customer Team Member position at Co-op On The Go in Altrincham presents a compelling opportunity for individuals looking to embark on or advance their careers in convenience retail. This role is more than just a job; it's an invitation to join a company with a rich history of community focus and a modern approach to customer service. ### Advantages for Aspiring Candidates: This opportunity is designed to provide significant benefits and support for its team members. Here are some key advantages to consider: * **Innovative Retail Environment:** Be at the forefront of a new retail concept. Co-op On The Go focuses exclusively on food-to-go and delivery, offering a unique and engaging experience distinct from traditional convenience stores. This is an excellent environment for those interested in the evolving landscape of retail. * **Comprehensive Benefits Package:** Co-op demonstrates a strong commitment to its employees' well-being. You'll receive: * **Generous Holiday Entitlement:** 31 days of holiday (pro-rata for part-time colleagues), allowing for a healthy work-life balance. * **Excellent Pension Scheme:** Up to 10% employer contribution to your pension, supporting your long-term financial security. * **Virtual Healthcare:** Access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more. * **Staff Discount:** A substantial 30% discount on all Co-op products, plus 10% off other brands, offering significant savings. * **Financial Wellbeing Support:** Access to Wagestream, a money management app allowing you to draw down a portion of your earned pay. * **Employee Assistance Service:** 24/7 support for personal and professional challenges. * **Paid Training and Development:** Co-op provides full, paid training, ensuring you have the skills and confidence to excel. There's also a dedicated focus on personal development and career progression, offering a clear pathway for growth within the company. * **Flexible Working:** While shifts are varied, including early mornings, afternoons, late evenings, and weekends, Co-op is happy to discuss your availability. Rotas are shared three weeks in advance and accessible via mobile, offering transparency and helping you plan. * **Community Focus:** Co-op's enduring commitment to its members and communities extends to its colleagues. You'll have opportunities to get involved in local activities and events, contributing to a positive impact. * **Inclusive Workplace:** Co-op actively fosters a diverse and inclusive environment. They welcome applications from all backgrounds and are committed to making reasonable adjustments throughout the recruitment process for candidates with disabilities. ### Key Considerations for Your Career Path: To help you determine if this role aligns with your career aspirations, consider the following: * **Shift Flexibility:** The role requires a willingness to work a variety of shifts, including early mornings and late evenings. Candidates who thrive in a flexible environment and can adapt to different working hours will find this role well-suited. * **Customer-Centric Approach:** A genuine care for customer needs and excellent people skills are paramount. If you enjoy interacting with people, problem-solving, and delivering outstanding service, this role will be highly rewarding. * **Adaptability and Teamwork:** The fast-paced nature of food-to-go and delivery services requires adaptability. You'll be working as part of a friendly team, supporting colleagues and contributing to a positive store atmosphere. * **Physical Demands:** Responsibilities include restocking shelves, cleaning, and standing for extended periods. Candidates should be comfortable with the physical aspects of a retail environment. * **Age Requirement:** Due to shift patterns, applicants must be 18 years or over. * **Application Process:** The application involves two online assessments, taking approximately 20 minutes to complete. No CV is required, making the application accessible via mobile devices. The Customer Team Member position at Co-op On The Go offers a fantastic entry point or continuation for a career in retail, backed by a company that truly values its people. If you are motivated, customer-focused, and seeking a role with excellent benefits and growth potential, this opportunity is certainly worth exploring.