Customer Team Member reference: 1060467

Review: Customer Team Member Opportunity at Co-op (Lion Street, Brecon)

This role presents an engaging opportunity for individuals seeking a part-time position within a community-focused organization. The Customer Team Member role at the Co-op on Lion Street, Brecon, offers a chance to be an integral part of a friendly team, dedicated to providing excellent customer service and contributing to the local community.

Key Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op is renowned for its commitment to colleague wellbeing. Successful candidates can look forward to a competitive hourly pay of £12.60, 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and excellent discounts on Co-op products (30%) and other brands (10%).
• Supportive Work Environment: Beyond tangible benefits, Co-op emphasizes a supportive and caring culture. This includes access to virtual healthcare services for you and your family, a 24/7 employee assistance service, and market-leading policies addressing various life events. This commitment extends to financial wellbeing with access to Stream, a money management app.
• Career Development and Training: The position includes full, paid training, ensuring you are well-equipped for your duties. Co-op also emphasizes support for personal development and career progression, making this a valuable stepping stone for those looking to grow within the retail sector.
• Flexibility and Predictability: While requiring varied shifts, including early mornings, afternoons, late evenings, and weekends, rotas are shared three weeks in advance and accessible via mobile, offering a degree of predictability for work-life balance.
• Community Impact: This role provides a direct opportunity to serve and support your local community through excellent customer service and involvement in community activities.
• Streamlined Application Process: The application is designed to be accessible, with no CV required and the ability to apply via mobile device, further simplifying the initial steps.

Key Considerations for Your Career Path:

• Temporary Contract: This is a 2-month temporary contract. While it offers valuable experience and benefits, candidates should be aware of the contract duration.
• Shift Variety and Working Hours: The role requires flexibility to work a variety of shifts, including early mornings and late evenings. As stated, applicants must be aged 18 or over due to these working hours. Candidates should assess if this shift pattern aligns with their personal commitments and long-term career aspirations.
• Diverse Responsibilities: Beyond direct customer interaction, duties include restocking shelves, cleaning, and working on Post Office counters. This broad range of tasks offers a comprehensive retail experience.
• Part-Time Hours: The role is advertised as 12 hours per week, with the possibility of regular overtime. Candidates should consider if these hours meet their income and scheduling needs.
• Proactive Approach: The job description highlights the need for individuals with a positive approach to change and problem-solving. This role is ideal for those who are proactive and enjoy contributing solutions.

In Conclusion:

This Customer Team Member position at Co-op in Brecon is a fantastic entry point for individuals passionate about customer service and community engagement. The comprehensive benefits, supportive culture, and opportunities for development make it an attractive prospect. For candidates seeking part-time work that offers more than just a paycheck, and who value an employer committed to fairness and wellbeing, this role is certainly worth exploring.