Customer Team Member reference: 1061457

This review offers an in-depth look at the Customer Team Member opportunity at Co-op in Cromwell Road, Newport. We'll explore the advantages and key considerations for candidates, providing insights to help you navigate your career path.

Co-op Customer Team Member: An Opportunity for Community and Growth

This role presents an exciting prospect for individuals seeking to join a values-driven organization with a strong commitment to its colleagues and the communities it serves. As a Customer Team Member at Co-op, you'll be more than just an employee; you'll be an integral part of a team dedicated to providing exceptional service and contributing to the local area.

Key Advantages for Aspiring Candidates:

• Generous Benefits Package: Co-op stands out with an impressive array of benefits. This includes a substantial 31 days of holiday (pro-rata for part-time roles), a competitive pension scheme with up to 10% employer contributions, and immediate access to valuable virtual healthcare services for you and your family.
• Significant Staff Discount: Enjoy a fantastic 30% discount on all Co-op products in-store, alongside additional discounts on other brands. This is a substantial perk that adds real value to your earnings.
• Financial Wellbeing Support: The innovative Stream app allows you to access a portion of your earned pay before payday, providing valuable flexibility and support for managing your finances.
• Comprehensive Training and Development: Co-op invests in its people. You'll receive full, paid training to equip you with the necessary skills, along with dedicated support for your personal development and career progression.
• Work-Life Balance and Predictability: While the role involves shift work, including weekends, rotas are shared three weeks in advance and are accessible via your mobile, promoting better planning and work-life integration.
• Commitment to Wellbeing: Co-op's dedication to colleague wellbeing extends to providing support for physical, mental, and financial health. They also offer market-leading policies to assist with significant life events.
• Community Engagement: This role offers the chance to support your local community through involvement in various activities and events, aligning with Co-op's core values.
• Inclusive Workplace: Co-op is committed to building diverse and inclusive teams. They welcome applications from all backgrounds and are dedicated to creating an environment where everyone feels they belong. They also actively support candidates with disabilities.
• Flexible Application Process: You can apply for this role easily using your mobile device, with no CV needed, simplifying the initial application.

Key Considerations for Your Career Path:

• Shift Work and Flexibility: The role involves a variety of shifts, including afternoons and evenings, with rotas that can include weekends. Flexibility to adapt to these working patterns is essential. The specific hours (12 pm-6 pm, 2 pm-6 pm, or 6 pm-11 pm) will be discussed at the interview.
• Age Requirement: Due to the nature of the role, which may involve working before 6 am or after 10 pm, candidates must be aged 18 or over.
• Core Responsibilities: As a Customer Team Member, your duties will encompass a wide range of tasks, from providing excellent customer service at the tills and on the shop floor to essential store operations like restocking shelves, ensuring product freshness, and maintaining store cleanliness.
• Proactive and Problem-Solving Attitude: The ideal candidate will possess a positive approach to change and problem-solving, demonstrating initiative and a willingness to support colleagues.
• Application Process: The application involves completing two online assessments, taking approximately 20 minutes. It's important to note that vacancies may be removed before the scheduled closing date.

This Customer Team Member position at Co-op is an excellent opportunity for individuals who are customer-focused, enjoy working as part of a team, and are looking for a role with strong benefits and a commitment to community and colleague wellbeing. If you're seeking a stable, permanent part-time role with opportunities for growth and a supportive work environment, this could be a perfect fit for your career aspirations.