Customer Team Member reference: 1060449

Job Review: Customer Team Member at Co-op

This opportunity for a Customer Team Member at Co-op presents a compelling proposition for individuals seeking a stable, part-time role with significant benefits and a supportive work environment. Located at 1 Buckingham Drive, Ashford Road, Harrietsham, ME17 1GF, this permanent, part-time position offers 12 hours per week with the potential for regular overtime, making it an attractive option for those looking to supplement their income or build a career on a flexible schedule.

Advantages for Candidates:

• Comprehensive Benefits Package: Co-op stands out by offering an exceptional array of benefits. Candidates will enjoy 31 days of holiday (pro-rata), a generous pension scheme with up to 10% employer contributions, and access to virtual healthcare services for themselves and their families. A significant 30% discount on Co-op products, along with 10% discounts on other brands, represents a tangible financial advantage.
• Career Development and Support: The role emphasizes full, paid training and dedicated support for personal development and career progression. This indicates a commitment from Co-op to invest in its employees, providing them with the skills and knowledge needed to succeed.
• Financial Wellbeing: The inclusion of "Stream" – a money management app offering early access to earned wages – and a 24/7 employee assistance service highlights a strong focus on the financial and overall wellbeing of their team members.
• Work-Life Balance Support: Rotas are shared three weeks in advance and are accessible via mobile, promoting better planning and management of personal time. The company also provides market-leading policies to support employees through significant life events, demonstrating a compassionate and progressive approach to employment.
• Inclusive Workplace: Co-op is committed to building diverse and inclusive teams. They welcome applications from all backgrounds and are part of the Disability Confident scheme, ensuring equal opportunities and providing reasonable adjustments where needed.
• Community Focus: The role involves actively supporting the local community, offering a sense of purpose and contribution beyond the day-to-day tasks.

Key Considerations for Candidates:

• Working Hours and Flexibility: The role requires working varied shifts, including early mornings (starting at 5:30 am), afternoons, late evenings (up to 10:30 pm), and weekends. While flexibility is a core aspect, candidates should carefully assess if this varied schedule aligns with their personal commitments. The specific shift patterns will be discussed at the interview.
• Age Requirement: Due to the nature of the working hours, applicants must be aged 18 or over.
• Application Process: The application process is designed for ease, allowing candidates to apply via mobile device without a CV. However, it does involve two online assessments totaling approximately 20 minutes, which candidates should be prepared to complete.
• Job Responsibilities: As a Customer Team Member, responsibilities extend beyond till work. They include customer service on the shop floor, restocking shelves, maintaining store cleanliness, ensuring product quality and safety (e.g., pricing, dates, temperatures), and supporting the introduction of new products. A proactive and adaptable approach will be beneficial.

Overall, this Customer Team Member position at Co-op offers a valuable opportunity for individuals seeking a part-time role with a company that genuinely prioritizes its employees' wellbeing and development. The extensive benefits, commitment to inclusivity, and focus on community make it a role worth serious consideration for those looking for more than just a job, but a supportive place to contribute and grow.