Customer Team Member reference: 1060842

Customer Team Member Opportunity: A Rewarding Role at Co-op

This opportunity for a Customer Team Member at Co-op in Griffiths Drive, Wednesfield, Wolverhampton, offers a chance to join a well-established organization with a strong community focus. This part-time, permanent role, requiring 12 hours per week with potential for regular overtime, is ideal for individuals seeking flexible work that aligns with their values.

Advantages for Potential Candidates:

• Comprehensive Benefits Package: Co-op offers an impressive array of benefits designed to support your wellbeing. This includes a generous 31 days of holiday (pro-rata for part-time), a compelling pension scheme with up to 10% employer contribution, and access to virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Significant Employee Discount: Enjoy a substantial 30% discount on all Co-op products, with an additional 10% discount on other brands. This is a fantastic perk that can lead to considerable savings.
• Career Development and Training: Co-op provides full, paid training, ensuring you are well-equipped for your role. They are committed to supporting your personal development and career progression, creating a clear path for growth within the organization.
• Focus on Wellbeing: Beyond standard benefits, Co-op emphasizes holistic wellbeing. You'll receive support for your physical, mental, and financial health, with market-leading policies that acknowledge and support you through significant life events.
• Flexible Working and Planning: While shifts are varied and will be discussed at interview, you can expect rotas to be shared three weeks in advance and accessible via your mobile, allowing for better personal planning.
• Community Impact: If you are passionate about contributing to your local community, this role offers opportunities to get involved in various activities and events.
• Inclusive Environment: Co-op is dedicated to building diverse teams and fostering an inclusive workplace where everyone can thrive. They are a Disability Confident employer, committed to offering interviews to disabled candidates who meet the minimum criteria.
• Modern Application Process: The ability to apply using a mobile device without needing a CV simplifies the initial application stage.

Key Considerations for Your Career Path:

• Varied Shift Patterns: The role requires flexibility to work early mornings, afternoons, late evenings, and weekends. Candidates should be prepared for this dynamic schedule.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customers and the ability to build positive relationships. If you thrive on providing excellent service and problem-solving for others, this is a strong fit.
• Team Collaboration: You'll be an integral part of a friendly team, so a collaborative spirit and willingness to support colleagues are essential.
• Hands-On Responsibilities: Beyond customer service, the role involves various store upkeep tasks, including stocking shelves and maintaining cleanliness. A proactive and adaptable attitude is beneficial.
• Commitment to Values: Co-op's long-standing commitment to fairness and community values is central to their operation. Candidates who resonate with these principles will find greater fulfillment in this role.

This Customer Team Member position at Co-op presents a compelling opportunity for individuals seeking a stable, part-time role with exceptional benefits, a strong focus on employee wellbeing, and the chance to make a positive impact within their community. The emphasis on training and development suggests a supportive environment for career growth.