Customer Team Member reference: 1061209

## Opportunity Review: Customer Team Member - Co-op, Ripponden This review offers a professional perspective on the Customer Team Member role at Co-op in Ripponden, providing insights for prospective candidates to gauge its suitability for their career journey.

Co-op is seeking dedicated individuals to join their team as Customer Team Members in Ripponden. This part-time, permanent position offers 12 hours per week with the potential for regular overtime, presenting a flexible work opportunity within a well-established organization.

Key Advantages for Candidates:

• Generous Benefits Package: Co-op distinguishes itself with an attractive array of benefits. This includes a substantial 31 days of holiday (pro-rata for part-time roles), a competitive pension scheme with up to 10% Co-op contribution, and 30% discount on all Co-op products, plus 10% on other brands.
• Focus on Wellbeing: The organization demonstrates a strong commitment to employee wellbeing, offering virtual healthcare services for individuals and their families, including GP appointments, mental health support, and more. A 24/7 employee assistance service further underscores this commitment.
• Supportive Development and Training: Candidates can expect comprehensive, paid training from the outset. Co-op also emphasizes ongoing personal development and career progression, providing a supportive environment for growth.
• Modern Application Process: The ability to apply via a mobile device with no CV required simplifies the initial application, making it accessible and efficient.
• Community Focus: Co-op's long-standing dedication to its members and local communities offers a sense of purpose and involvement beyond a typical retail role.
• Financial Flexibility: The inclusion of "Stream," a money management app allowing access to a percentage of earned pay, provides valuable financial agility.

Key Considerations for Your Career Path:

• Varied Shift Patterns: The role requires flexibility, with shifts including afternoons, late evenings (store closing), and weekends. While specific hours will be discussed at interview, candidates should be prepared for a varied schedule.
• Diverse Responsibilities: The Customer Team Member role encompasses a wide range of duties, from direct customer service and till operations to stocking shelves, maintaining store standards, and ensuring product freshness. This offers a broad learning experience.
• Emphasis on Teamwork and Problem-Solving: Success in this role hinges on collaborative efforts with colleagues and a proactive approach to customer needs and problem-solving. Strong interpersonal skills are therefore essential.
• Commitment to Inclusion: Co-op actively promotes diversity and inclusion, welcoming applications from all backgrounds and supporting candidates with disabilities. This commitment creates a potentially supportive and equitable work environment.
• Application Assessments: Be prepared to complete two online assessments, estimated to take around 20 minutes, as part of the application process.

For individuals seeking a role that combines customer interaction with a supportive and benefits-rich environment, this Customer Team Member position at Co-op presents a compelling opportunity. The emphasis on employee wellbeing, community involvement, and flexible working makes it an attractive prospect for those looking to contribute to a respected brand while advancing their career.