Customer Team Member reference: 1061339

## Explore a Rewarding Career as a Customer Team Member at Co-op Are you seeking a dynamic role within a values-driven organization that prioritizes its people and communities? This Customer Team Member position at Co-op presents a fantastic opportunity for individuals looking to build a career in customer service and retail. Located at 43 Woolavington Hill, Bridgwater, TA7 8HQ, this part-time, permanent contract offers a consistent 12-16 hours per week, with the potential for regular overtime. This role is ideal for those who thrive in a hands-on environment and enjoy making a tangible difference in their community. As a Customer Team Member, you'll be at the forefront of delivering exceptional service, not only on the shop floor but also by supporting vital Post Office Counter services. The company emphasizes a supportive and inclusive work environment, coupled with comprehensive training to ensure your success. ### Advantages for Aspiring Candidates: This opportunity at Co-op offers a compelling package of benefits and career development pathways. For candidates looking to grow their skills and contribute to a positive work culture, consider these key advantages: * **Comprehensive Benefits Package:** Co-op is renowned for its commitment to employee well-being. Beyond a competitive hourly rate of **£12.60**, you'll enjoy: * A generous **31 days of holiday** (pro-rata for part-time colleagues). * A **pension scheme** with an impressive up to 10% employer contribution. * **Virtual healthcare services** for you and your family, offering peace of mind and access to essential medical support. * An exclusive **30% discount** on all Co-op products in-store, plus 10% discounts on other brands – a significant perk for your everyday shopping. * Access to **Stream**, a money management app allowing you to access a portion of your earned pay as you need it. * A **24/7 employee assistance service** for immediate support. * **Career Development and Training:** Co-op invests in its people. You will receive **full, paid training** tailored to the role, ensuring you are well-equipped to excel. This role also serves as a springboard for personal development and potential career progression within the organization. * **Supportive and Inclusive Culture:** Co-op fosters a sense of belonging and actively promotes diversity and inclusion. You'll be joining a team dedicated to supporting your **physical, mental, and financial well-being**. They offer market-leading policies to assist with significant life events, demonstrating a genuine care for their colleagues. * **Flexibility and Work-Life Balance:** While the working pattern is **2pm to 10pm, including weekends**, discussions about specific scheduling will occur during the interview process. The part-time nature of the contract, with potential for overtime, allows for a degree of flexibility. Rotas are shared three weeks in advance and are accessible via your mobile device, aiding in personal planning. * **Community Engagement:** As a valued member of the Co-op team, you'll have opportunities to **support your local community** through various activities and events, adding a layer of purpose to your work. * **Streamlined Application Process:** The ability to apply using your mobile device and the absence of a CV requirement make the initial application process highly accessible and efficient. ### Key Considerations for Candidates: To ensure this opportunity aligns with your career aspirations, here are some crucial points to consider: * **Working Hours and Pattern:** The role involves working **afternoon and evening shifts (2pm to 10pm)**, which includes **weekends**. Candidates must be comfortable with this schedule and discuss any specific needs during the interview. * **Age Requirement:** Due to potential operational needs, such as working outside standard hours, applicants **must be aged 18 or over**. * **Core Responsibilities:** The role is multifaceted, requiring a proactive approach. Key duties include providing excellent customer service, operating tills, managing stock, maintaining store cleanliness, and supporting Post Office Counter services. A willingness to undertake a variety of tasks is essential. * **Application Assessments:** Be prepared to complete **two online assessments** as part of the application process, estimated to take around 20 minutes. Familiarize yourself with the Co-op recruitment process. * **Adaptability:** The job description highlights the need for a **positive approach to change and problem-solving**. A flexible mindset will be beneficial in this fast-paced retail environment. * **Customer Focus:** A **genuine care for customer needs** and strong interpersonal skills are paramount. The ability to build positive relationships with both customers and colleagues is a key attribute. This Customer Team Member role at Co-op offers a compelling blend of competitive compensation, excellent benefits, and a commitment to employee well-being and development. If you are a customer-focused individual looking for a stable, part-time position within a reputable organization that values its community and its people, this could be the perfect next step in your career journey.