Customer Team Member reference: 1061739

Are you looking to embark on a rewarding career in customer service with a company that truly values its people and communities? This Customer Team Member role at Co-op in Portishead presents an excellent opportunity for individuals seeking a flexible, part-time position with comprehensive benefits and genuine career support.

This role is ideal for those who thrive on positive interaction, enjoy being part of a team, and are committed to providing an exceptional customer experience. If you possess a natural inclination towards helping others, have strong interpersonal skills, and a proactive approach to problem-solving, you'll find this position a great fit.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op offers a highly attractive set of benefits that go beyond the standard. This includes a generous 31 days of holiday (pro-rata), a substantial pension scheme with up to 10% employer contributions, and immediate access to virtual healthcare services for you and your family.
• Generous Staff Discount: Enjoy a significant 30% discount on all Co-op products in-store, plus a 10% discount on other brands, offering tangible savings on your everyday purchases.
• Flexible Working & Overtime: With a contract of 12-20 hours per week plus regular overtime, this role offers flexibility. The varied shifts, including early mornings and late evenings, are designed to accommodate different lifestyles, and the rotas are shared three weeks in advance, allowing for effective personal planning.
• Career Development & Support: Co-op is committed to your growth. You'll receive full, paid training, dedicated support for your personal development, and access to market-leading policies designed to support you through significant life events. This includes wellbeing support and financial management tools like the Stream app for early access to earned pay.
• Community Focus: As part of the Co-op, you'll contribute to a business with a strong heritage of community support and fairness, actively participating in local initiatives.
• Inclusive Environment: Co-op champions diversity and inclusion, actively building teams that reflect the communities they serve and offering support for candidates with disabilities.

Key Considerations for Candidates:

• Age Requirement: Applicants must be 18 years of age or over due to the nature of some shift times and business-related needs.
• Shift Variety: While flexible, the role requires a willingness to work a range of shifts, including early mornings (from 6:45 am) and late evenings (until 10 pm), as well as weekends. Specific working patterns will be discussed during the interview process.
• Application Process: The application is designed to be accessible, allowing you to apply via mobile device without a CV. However, be prepared to complete two online assessments, estimated to take around 20 minutes, as part of the initial screening.
• Physical Demands: The role involves customer service on tills and the shop floor, requiring tasks such as restocking shelves and maintaining store cleanliness.

This Customer Team Member position at Co-op is more than just a job; it's an opportunity to join a forward-thinking organisation that invests in its people and makes a positive impact. If you're seeking a role that offers genuine rewards, a supportive environment, and a chance to contribute to your local community, this could be the ideal next step in your career journey.