Customer Team Member reference: 1061515

## Explore an Engaging Career Opportunity as a Customer Team Member at Co-op in Runcorn This is an excellent opportunity for individuals seeking a dynamic and rewarding part-time role within a values-driven organization. The Customer Team Member position at the Co-op in Runcorn offers a unique blend of customer interaction, operational tasks, and the chance to contribute to a thriving community.

Advantages for Potential Candidates:

• Competitive Remuneration: Earn a starting rate of £12.60 per hour, with the added benefit of regular overtime opportunities to boost your income.
• Work-Life Balance with Flexibility: While the role is part-time (16 hours per week), the contract is permanent, providing stability. The varied shifts, including early mornings, afternoons, late evenings, and weekends, offer flexibility to accommodate personal commitments. Rotas are shared three weeks in advance, allowing for better planning.
• Comprehensive Benefits Package: Co-op is committed to the wellbeing of its employees. You'll enjoy 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and significant discounts on Co-op products.
• Focus on Wellbeing: Beyond the standard benefits, Co-op offers access to virtual healthcare services for you and your family, including GP appointments, mental health support, and more. A 24/7 employee assistance service is also available.
• Investment in Your Development: Co-op provides full, paid training, ensuring you have the skills and confidence to excel. There's a dedicated focus on personal development and career progression, supporting your long-term career aspirations.
• Financial Wellbeing Tools: Access to 'Stream', a money management app, allows you to access a percentage of your earned pay before payday, offering valuable financial flexibility.
• Meaningful Work and Community Connection: As a Customer Team Member, you'll be at the forefront of providing excellent service, supporting your colleagues, and contributing to the local community through various activities and events.
• Inclusive and Supportive Culture: Co-op is dedicated to building diverse and inclusive teams. They are proud to be part of the Disability Confident scheme and welcome applications from all backgrounds, offering support for any adjustments needed during the recruitment process.
• Convenient Application Process: You can apply using your mobile device, and no CV is required, making the application process accessible and straightforward.

Key Considerations for Your Career Path:

• Age Requirement: Applicants must be 18 years or older due to the nature of some shift times.
• Shift Pattern Flexibility: The varied shift pattern requires a degree of flexibility and adaptability. It's crucial to discuss your availability and preferences during the interview to ensure a good fit for both you and the business.
• Customer-Centric Approach: A genuine care for customer needs and strong people skills are paramount. This role thrives on building positive relationships and delivering exceptional service.
• Problem-Solving and Adaptability: The ability to approach change and solve problems positively is essential, as you'll be involved in a range of store operations.
• Commitment to Learning: While training is provided, a proactive attitude towards learning new products and services will be beneficial for your growth within the role.
• Application Process: Be prepared to complete two online assessments as part of the application, which will take approximately 20 minutes.

This Customer Team Member role at Co-op in Runcorn presents a fantastic opportunity for individuals who are passionate about customer service, enjoy working as part of a team, and are looking for a role with strong benefits and a supportive environment. If you're seeking a position that aligns with your values and offers pathways for personal and professional growth, this could be the perfect next step in your career journey.