Customer Team Member reference: 1061680

This review offers insights into the Customer Team Member position at Co-op, located in Beacon Hill Road, Newark On Trent. It's designed to help potential candidates understand the opportunity and make informed decisions about their career path.

Customer Team Member Opportunity at Co-op

Co-op is seeking dedicated Customer Team Members to join their vibrant team in Newark On Trent. This role offers a permanent, part-time contract of 16 hours per week, with the significant advantage of regular overtime opportunities. The hourly pay is set at £12.60, providing a stable income for those seeking flexible work arrangements.

Key Advantages for Candidates:

• Comprehensive Benefits Package: Co-op offers an impressive array of benefits, including 31 days of holiday (pro-rata for part-time colleagues), a competitive pension scheme with up to 10% employer contributions, and access to virtual healthcare services for you and your family, encompassing GP appointments, eye care, mental health support, and more.
• Significant Staff Discount: Enjoy a generous 30% discount on all Co-op products in-store, plus an additional 10% off other brands. This is a substantial perk that can lead to considerable savings.
• Financial Wellbeing Support: The "Stream" app allows you to access a portion of your earned pay as you work, offering flexibility in managing your finances.
• Commitment to Wellbeing: Co-op demonstrates a strong commitment to employee wellbeing through a 24/7 employee assistance service and market-leading policies that support employees through life events such as bereavement, pregnancy loss, fertility treatment, and menopause.
• Dedicated Training and Development: Full, paid training is provided, along with dedicated support for your personal development and career progression. This indicates a commitment to nurturing talent within the organization.
• Inclusive Workplace: Co-op champions diversity and inclusion, welcoming applications from everyone and striving to create a workplace where colleagues feel they belong. They are a proud participant in the Disability Confident scheme, offering interviews to disabled candidates who meet the minimum criteria.
• Advance Rotas: Rotas are shared three weeks in advance and are accessible via your mobile device, offering a degree of predictability and control over your schedule.
• Community Engagement: The role encourages involvement in local community activities and events, allowing you to contribute to the areas you serve.

Key Considerations for Candidates:

• Varied Shift Patterns: The role requires flexibility to work a range of shifts, including early mornings (from 6 am), afternoons, late evenings (up to 10 pm), and weekends. The specific working pattern will be discussed during the interview.
• Age Requirement: Applicants must be aged 18 or over due to the nature of the shifts, which may involve working before 6 am or after 10 pm, or other business-related needs.
• In-Store Bakery Involvement: A significant aspect of the role includes working in the in-store bakery. Candidates should have a willingness to undertake these duties.
• Physical Demands: The role involves a range of tasks, including stocking shelves, operating tills, cleaning, and providing excellent customer service on the shop floor. A degree of physical activity is expected.
• Application Process: The application involves completing two online assessments, which should take approximately 20 minutes. A CV is not required.
• No CV Needed Application: The ability to apply using a mobile device simplifies the initial application process.

Career Path Guidance:

This Customer Team Member position is an excellent entry point for individuals looking to build a career within a values-driven organization. The comprehensive training and development support provided can equip you with a broad range of retail skills, from customer service and product knowledge to operational efficiency. For those who excel in this role, there are opportunities for growth within Co-op, potentially progressing into supervisory or management positions. The emphasis on community and fair practices also appeals to individuals seeking a role with purpose and a positive social impact. The flexibility offered by the part-time contract and overtime potential makes this a suitable role for students, individuals seeking supplementary income, or those managing other life commitments, while still offering a pathway for career advancement.