Customer Team Member reference: 1061706

Embark on a rewarding career journey with the Co-op as a Customer Team Member in Carrington, Nottingham. This role offers a unique blend of customer interaction, operational responsibility, and a strong commitment to employee well-being, making it an excellent opportunity for individuals looking to grow within a values-driven organization.

Advantages for Potential Candidates:

• Generous Benefits Package: Co-op is renowned for its exceptional employee benefits. Successful candidates will enjoy 31 days of holiday (pro-rata for part-time), a competitive pension scheme with up to 10% employer contribution, and vital virtual healthcare services for you and your family, encompassing GP appointments, mental health support, and more.
• Significant Staff Discount: Benefit from a substantial 30% discount on all Co-op products in-store, alongside 10% discounts on other brands, offering tangible savings on your everyday purchases.
• Financial Well-being Support: Access to Stream, a money management app, allows you to draw a percentage of your earned pay as you go, providing flexibility and support for your financial planning.
• Comprehensive Training and Development: Co-op invests in its people. You will receive full, paid training and dedicated support for your personal development and career progression, ensuring you have the skills and confidence to excel.
• Work-Life Balance and Predictability: While the role involves varied shifts, you can expect rotas shared three weeks in advance and accessible via your mobile, offering a degree of predictability to help manage your personal life.
• Commitment to Inclusivity: Co-op is dedicated to building diverse and inclusive teams. They actively welcome applications from all backgrounds and are committed to supporting colleagues through their unique policies and by participating in the Disability Confident scheme.
• Meaningful Work and Community Engagement: This role goes beyond transactional duties. You’ll be part of a team dedicated to serving customers and members, supporting your local community through various activities and events.

Key Considerations for Your Career Path:

• Shift Flexibility: The role requires a flexible working pattern, with shifts including early mornings, afternoons, late evenings, and weekends. Candidates should be comfortable with and able to accommodate these varied hours, which will be discussed further at the interview stage.
• Part-Time Commitment with Overtime Potential: The contract is for 12 hours per week, with the opportunity for regular overtime. This structure can be ideal for those seeking supplementary income or a role that complements other commitments, but it’s important to understand the core hours and the potential for additional work.
• Customer-Centric Approach: Success in this role hinges on a genuine care for customer needs and excellent people skills. A proactive and friendly attitude is essential for building positive relationships and delivering an outstanding shopping experience.
• Adaptability and Problem-Solving: The Co-op environment values colleagues who approach change and problem-solving with a positive attitude. You'll be involved in tasks such as restocking shelves, managing stock rotation, and ensuring store safety and compliance.
• Application Process: Be prepared to complete two online assessments, which are estimated to take around 20 minutes. This digital-first approach to application streamlines the process.

This Customer Team Member position at Co-op presents a fantastic opportunity for individuals seeking a stable, part-time role with an employer that truly values its people and communities. If you are customer-focused, adaptable, and eager to be part of a supportive team, this role could be a significant step in your career development.