Customer Team Member reference: 1061745

The Co-op is seeking dedicated Customer Team Members for their Cresswell, Worksop location. This permanent, part-time role offers 16 hours per week with the potential for regular overtime, making it an attractive opportunity for individuals looking to supplement their income or build a consistent work schedule.

Advantages for Potential Candidates:

• Competitive Pay: Earn £12.60 per hour, ensuring a solid financial foundation.
• Generous Benefits Package: Co-op truly invests in its employees. Candidates can expect:
  • A substantial 31 days of holiday (pro-rata for part-time colleagues), providing ample opportunity for rest and personal pursuits.
  • A robust pension scheme with up to 10% employer contributions, securing your long-term financial future.
  • Access to virtual healthcare services for yourself and your family, offering peace of mind and convenient access to medical support.
  • A significant 30% discount on all Co-op products in-store, and a 10% discount on other brands, offering excellent savings on everyday essentials and more.
• Comprehensive Training and Development: Co-op provides full, paid training, ensuring you have the skills and knowledge to excel in your role. They also emphasize support for personal development and career progression, making this more than just a job, but a potential stepping stone in your career.
• Flexible Working Patterns: The role offers flexibility with various shift times (6:30am-12pm, 12pm-4pm, 4pm-10pm) across four days, including weekends. This adaptability can be beneficial for those managing other commitments.
• Employee Well-being Focus: Co-op demonstrates a strong commitment to employee well-being, offering support for physical, mental, and financial health, alongside market-leading policies for life events.
• Community Engagement: As a Customer Team Member, you'll have the opportunity to support your local community through various activities and events, adding a rewarding dimension to your role.
• Simplified Application Process: The ability to apply using a mobile device without a CV streamlines the initial application, making it accessible to a wider range of candidates.

Key Considerations for Career Path Development:

• Retail Fundamentals: This role provides a strong foundation in customer service, stock management, merchandising, and operational efficiency – all crucial skills for a career in retail.
• Customer-Centric Skills: Developing excellent communication, problem-solving, and interpersonal skills will be paramount. These are transferable to numerous other customer-facing roles.
• Teamwork and Collaboration: The emphasis on working together to support colleagues and customers will foster strong collaborative abilities.
• Adaptability and Problem-Solving: The nature of retail requires a positive approach to change and the ability to address issues that arise, building resilience and proactive thinking.
• Potential for Growth: While this is a Customer Team Member role, Co-op's commitment to personal development suggests pathways for advancement within the organization for those who demonstrate initiative and dedication.
• Work-Life Balance: The part-time nature of the role, combined with advance rota sharing, can offer a good work-life balance, allowing for other personal or professional development opportunities.

This Customer Team Member position at Co-op offers a compelling blend of competitive compensation, comprehensive benefits, and a supportive work environment. It's an excellent opportunity for individuals who are passionate about customer service, thrive in a team setting, and are seeking a role that contributes to their community while fostering personal and professional growth.