Customer Team Member reference: 1061467

Discover Your Next Career Step: Customer Team Member at Co-op, The Ropewalk Southwell

Are you seeking a part-time role that offers both stability and growth, within a company that truly values its people and communities? This Customer Team Member position at Co-op in The Ropewalk, Southwell, presents an excellent opportunity for individuals looking to contribute to a welcoming environment and develop valuable customer service and retail skills. With a competitive hourly rate of £12.60 and the potential for regular overtime, this permanent, part-time role (16 hours per week) is designed to fit around your life while offering genuine career progression.

Key Advantages for Aspiring Candidates:

• Comprehensive Benefits Package: Co-op stands out with an impressive array of benefits. Successful candidates will enjoy 31 days of holiday (pro-rata for part-time), a generous pension scheme with up to 10% employer contributions, and immediate access to virtual healthcare services for yourself and your family, including GP appointments and mental health support.
• Significant Employee Discount: A substantial 30% discount on all Co-op products in-store is a fantastic perk, alongside a 10% discount on other brands.
• Commitment to Wellbeing: Co-op's dedication to employee wellbeing is evident. You'll receive support for your physical, mental, and financial health, alongside market-leading policies designed to assist during significant life events.
• Investment in Your Development: Co-op provides full, paid training and ongoing support for your personal development and career progression. This means you'll be equipped with the skills and knowledge to excel in your role and beyond.
• Work-Life Balance and Flexibility: While the working pattern includes varied shifts (early mornings, afternoons, late evenings, and weekends), rotas are shared three weeks in advance and are accessible on your mobile, allowing for better planning. The potential for regular overtime offers flexibility to increase your working hours when desired.
• Community Focus: If you're passionate about supporting your local community, this role offers the chance to get involved in various activities and events.
• Streamlined Application Process: The ability to apply using a mobile device without the need for a CV simplifies the initial application, making it accessible and convenient.

Important Considerations for Your Career Path:

• Shift Flexibility is Key: The role requires adaptability to a varied shift pattern, including early mornings and late evenings, as well as weekend work. Discussing your availability during the interview stage is crucial to ensure a good fit.
• Customer-Centric Approach: A genuine care for customers and members is paramount. The ability to build positive relationships and provide friendly, thoughtful service will be central to your success.
• Team Collaboration: Success in this role involves working effectively as part of a team, supporting colleagues, and collectively solving problems to enhance the customer experience.
• Operational Responsibilities: Beyond direct customer interaction, you'll be involved in essential store operations such as restocking shelves, ensuring product accuracy, and maintaining store cleanliness.
• Embracing Change: A positive attitude towards change and problem-solving is valued, as you'll be involved in introducing new products and services.

Who Will Thrive in This Role?

This position is ideal for individuals who possess:

• A genuine desire to help and serve customers.
• Strong interpersonal skills and the ability to connect with a diverse range of people.
• A proactive and adaptable mindset, comfortable with evolving tasks and problem-solving.
• The flexibility to work a variety of shifts as required.

Embark on Your Journey with Co-op:

Co-op is committed to building diverse and inclusive teams that reflect the communities they serve. They welcome applications from everyone and are dedicated to creating a supportive and belonging workplace. This role offers a fantastic foundation for a career in retail, with a strong emphasis on employee wellbeing, community engagement, and personal development. If you're ready to make a difference and grow with a company that cares, this Customer Team Member opportunity is worth exploring.