Deputy Head of Admissions Services

Job Review: Deputy Head of Admissions Services

This exciting opportunity for a Deputy Head of Admissions Services presents a significant chance for a dedicated and experienced professional to lead and shape a crucial university function. If you are passionate about fostering a positive applicant experience and driving operational excellence within a forward-thinking educational institution, this role warrants your close attention.

At its core, this position is dedicated to ensuring a seamless and high-quality admissions journey for all applicant groups. You will be instrumental in the development and oversight of admissions IT systems, ensuring that processes are efficient and applicant-centric. This role offers the chance to directly impact how prospective students engage with the university, from their initial enquiry through to their successful enrolment.

Key Advantages for Candidates:

• Strategic Leadership and Development: You will have the opportunity to lead on the admissions service, influencing its direction and strategy. This includes ownership of key workstreams such as prospect and application communications, enquiry management, CMA, Clearing, and course listings.
• Career Advancement: This role offers a clear pathway for growth. The successful candidate will deputise for the Head of Admissions and support Deputy Heads of UK and International Admissions, providing invaluable experience for future leadership roles.
• Collaborative Environment: You will work closely with academic departments and professional services staff across the university. This collaborative approach ensures a holistic and effective service delivery, fostering strong working relationships and a sense of shared purpose.
• Team Leadership: You will take full responsibility for the day-to-day work of your team, providing leadership and direction to the Admissions Operations Manager and the wider team. This includes ensuring optimal resource utilisation and the achievement of set targets.
• Commitment to Employee Well-being and Development: The university emphasizes its commitment to being a brilliant place to work. They offer a comprehensive benefits package, including an excellent pension scheme, generous holiday entitlement, and flexible working options such as hybrid working. A genuine commitment to staff development is also a key feature, aligning with their strategic goal to be a top modern university.
• Impactful Contribution: Your work will directly contribute to the university's strategic plan, focusing on values of inclusivity, collaboration, and impact. You'll be part of an institution that is dedicated to building a strong, diverse workforce and fostering an inclusive environment.

Key Considerations for Candidates:

• Scope of Responsibility: This is a multifaceted role. Candidates should be prepared for a broad scope of responsibilities, encompassing both strategic oversight and day-to-day operational management of admissions services and IT systems.
• Stakeholder Management: A significant aspect of this role involves liaising with various stakeholders across academic and professional services. Strong interpersonal and communication skills will be essential for success.
• Data-Driven Approach: The focus on service level agreements, targets, and resource utilisation suggests a need for a candidate comfortable with data analysis and performance metrics to drive continuous improvement.
• Adaptability and Policy Adherence: You will need to ensure services operate in accordance with a range of internal and external policies and guidance. A keen eye for detail and the ability to adapt to evolving requirements will be crucial.
• Commitment to Values: The university places a high value on being Inclusive, Collaborative, and Impactful. Candidates should be able to demonstrate how their professional approach aligns with these core values.

This role offers a rewarding career path for individuals who are motivated by creating positive experiences, driving operational efficiency, and contributing to the strategic success of a dynamic educational institution. If you are seeking a leadership position with significant scope and impact, and thrive in a collaborative and development-focused environment, this opportunity is well worth exploring.