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Designate Team Manager - Fashion, Home & Beauty - Swindon Area

Job at Marks & Spencer in Greater London

Opportunity Review: Designate Team Manager - UK

This role presents a compelling opportunity for aspiring leaders within the retail sector. As a Designate Team Manager, you will be instrumental in driving the success and profitability of a store, directly impacting customer experience and team development. This is a dynamic position that demands a blend of operational excellence, strong leadership, and a passion for customer service.

Advantages for Potential Candidates:

  • Leadership Development: This role is an excellent stepping stone for individuals looking to grow into management positions. You'll gain hands-on experience in leading a team, making key decisions, and contributing to strategic store objectives.
  • Customer-Centric Focus: If you thrive on creating exceptional customer experiences, this role offers the platform to do so. You will be empowered to champion a customer-focused service proposition and ensure customer delight.
  • Talent Cultivation: A significant aspect of this position involves recruiting, developing, and mentoring customer assistants. This offers a rewarding opportunity to shape a high-performing team and contribute to the talent pipeline for both the store and the wider region.
  • Operational Impact: You will be directly involved in implementing the retail plan, driving sales, and achieving key performance indicators (KPIs). This means you'll see the tangible results of your efforts on the store's performance.
  • Brand Stewardship: The role requires you to uphold safety and legal standards, ensuring a secure and positive environment for customers and colleagues, thereby protecting the M&S brand.
  • Visual Merchandising Influence: Contributing to an inspirational and consistent in-store customer journey through visual merchandising allows for creative input and the opportunity to enhance the shopping experience.

Key Considerations for Your Career Path:

  • Strategic Thinking: Success in this role requires not only operational execution but also the ability to leverage data and insights to identify opportunities for improvement in customer experience, operations, and profitability.
  • Change Management: The retail landscape is constantly evolving. You will be expected to embrace and lead change initiatives, embodying new digital ways of working and fostering a growth mindset within your team.
  • Performance Management: A core responsibility is to nurture and develop your team. This includes conducting regular performance reviews, providing constructive feedback, managing underperformance effectively, and celebrating successes.
  • Collaboration: Building strong working partnerships with various stakeholders, including store leadership, regional teams, and colleagues from different departments, is crucial for success.
  • Resilience and Adaptability: The ability to deliver under pressure, demonstrate resilience, and adapt to changing circumstances is vital in a fast-paced retail environment.
  • Digital Acumen: A good level of digital capability and proficiency in using various systems and tools is essential for effective team management and operational efficiency.

For individuals with a proactive approach, a commitment to excellence, and a passion for leading and developing people, this Designate Team Manager position offers a significant opportunity to advance your career in retail management.

ID 1240064 Sectors:
in London, Greater London, England

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