Domestic Support Assistant

Review of the Domestic Support Assistant Role at the University of Sunderland

The University of Sunderland presents an exciting opportunity for individuals seeking a role within a dynamic and forward-thinking educational institution. As a top 30 UK university, recognized by the Guardian University Guide 2024, Sunderland is committed to providing life-changing experiences for its diverse student body across multiple global locations. This role of Domestic Support Assistant is a key component in maintaining the high standards and welcoming environment that the University prides itself on.

Advantages for Prospective Candidates:

• Contribution to a Valued Institution: This role offers the chance to be an integral part of a respected university, contributing directly to the smooth operation and upkeep of its campuses.
• A Supportive and Inclusive Community: The University of Sunderland places a strong emphasis on equality, diversity, and inclusion. With 97% of staff in a recent survey indicating belief in the university's commitment to inclusivity, you can expect to work in an environment that values and respects all individuals.
• Generous Benefits Package: Beyond a competitive salary, successful candidates will benefit from:
  • A substantial annual leave entitlement of 31 days, plus 5 additional closure days at Christmas and 8 Bank Holidays.
  • Enrolment in a pension scheme for long-term financial security.
  • Access to a "My Lifestyle Benefits Platform" offering discounts at numerous retailers and exclusive schemes for purchasing vehicles, bikes, or technology.
  • Comprehensive health and well-being support, including discounted private medical insurance, health cash plans, and financial well-being guidance.
  • Discounted membership at CitySpace Fitness, a state-of-the-art sports and social facility.
• Flexibility and Variety: While the core duties involve cleaning and environmental services, the role offers flexibility in working hours, with start times of either 06:00 or 09:30, and potential for occasional weekend work supporting university events. This can be an advantage for those who prefer varied schedules.

Key Considerations for Your Career Path:

• Emphasis on Reliability and Customer Service: The description highlights the need for a hardworking, reliable, motivated, and flexible individual with good customer service skills. This role is an excellent stepping stone for those looking to develop strong foundational skills in a professional setting, particularly in facilities management and client-facing interactions.
• Task-Focused Approach: Success in this role will be driven by a proactive and task-focused attitude. If you thrive on completing duties efficiently and to a high standard, this position will be a good fit for your work style.
• Adaptability to Shift Patterns: The flexible nature of the start times, which can vary weekly, requires adaptability. Candidates who are comfortable with some degree of unpredictability in their daily schedule will find this role manageable.
• Career Development within the University: While this role focuses on domestic support, working within a large university setting can open doors to other opportunities. Demonstrating a strong work ethic and commitment can pave the way for future career progression within the institution's wider operational teams.
• Application Process: Please note that applications are exclusively accepted through the University of Sunderland's job portal, and CVs are not considered as part of the application process.

Overall, the Domestic Support Assistant role at the University of Sunderland offers a stable and rewarding position within a supportive and progressive organization. It is ideal for individuals who are diligent, customer-oriented, and keen to contribute to a thriving academic community while benefiting from a comprehensive package of employee perks.