Timetabling Officer, University of Sunderland

A Career-Defining Opportunity at the University of Sunderland in London: Timetabling Team Officer Review

For professionals passionate about higher education and dedicated to student success, the University of Sunderland in London (UoSiL) presents an exciting opportunity to join their Timetabling Team as a Timetabling Team Officer. With a strong commitment to enhancing the student experience, academic quality, and continuous improvement, UoSiL is an institution at the forefront of innovation. This review aims to provide potential candidates with a clear understanding of the advantages and key considerations for this role, guiding them in their career path.

About the Opportunity:

UoSiL, a dynamic satellite campus located in the vibrant Canary Wharf district, is seeking to fill two full-time Timetabling Team Officer positions. One position is permanent, offering long-term career stability, while the other is a fixed-term contract for 18 months, providing an excellent opportunity to gain valuable experience within a progressive higher education environment.

Key Advantages for Candidates:

• Pioneering Work-Life Balance: UoSiL is currently piloting a four-day working week, offering a 32-hour week over four days with no reduction in pay. This initiative underscores the university's commitment to fostering a positive and inclusive workplace that prioritizes employee well-being and work-life balance, allowing for both professional and personal growth.
• Innovative and Evolving Environment: As an innovative satellite campus with exciting plans for 2025 and beyond, UoSiL offers a stimulating and forward-thinking environment. Candidates will be part of an institution that is constantly evolving, providing ample opportunities for professional development and to contribute to meaningful change.
• Collaborative Team Culture: The Timetabling Team is described as dynamic, with collaboration and innovation at its core. This role offers the chance to work closely with academic and professional colleagues, solving scheduling challenges and contributing to the smooth operation of teaching and learning.
• Modern and Welcoming Workspace: The university has moved to a modern campus building in Canary Wharf, offering a bright, spacious, and conducive learning and working environment.
• Comprehensive Benefits Package: UoSiL offers a competitive package including:
  • An excellent Defined Contribution Pension with life cover and income protection.
  • Generous annual leave and Christmas closure days in addition to Bank Holidays.
  • Season Ticket Loan for convenient commuting.
  • Access to the MyLifestyle benefit platform with numerous discounts and offers.
  • Cycle to Work and Electric Car Salary Sacrifice schemes to promote sustainable travel.
  • Enhanced maternity and paternity policies.
  • A strong commitment to training and development.
  • Accreditation as a Living Wage Employer.
• Strategic Location: The Canary Wharf location provides excellent connectivity and access to a thriving business and cultural hub.

Key Considerations for Candidates:

• Role Focus: The Timetabling Team Officer plays a crucial role in creating accurate and timely timetables, maintaining data integrity, and ensuring students have the information they need. This requires a strong attention to detail and a systematic approach to problem-solving.
• Essential Skills and Experience: Candidates should possess:
  • Experience in a student support or service environment with a focus on customer care.
  • Proficiency in using student information systems.
  • Excellent data handling skills with a high degree of accuracy.
  • Strong organizational and time-management abilities to manage multiple priorities in a fast-paced setting.
  • Excellent communication and teamwork skills, with the ability to remain calm and professional under pressure.
• On-Campus Presence: To ensure quality support for students at all times, professional staff are required to work fully from the office.
• Contract Type: Candidates should carefully consider their career goals when deciding between the permanent and fixed-term contract positions.

Guidance for Career Path:

This role offers a fantastic opportunity for individuals looking to build a career within the higher education sector. The emphasis on student experience and continuous improvement aligns with a commitment to excellence. The pioneering four-day week pilot signals a forward-thinking employer, attractive to those who value work-life integration. For those interested in operations, data management, and supporting the core academic mission of a university, this position provides a solid foundation. The skills gained in managing complex scheduling and data systems are transferable and highly valuable.

The University of Sunderland in London is an institution that clearly values its staff and is dedicated to creating an environment where individuals can thrive. If you possess the required skills and are eager to contribute to a forward-thinking educational institution, this Timetabling Team Officer role presents a compelling opportunity to advance your career.