Head of Clinical Risk and Incident Management

Job Description: Head of Clinical Risk & Incident Management Competitive Salary & bonus / benefits London (x2 days a week in office) Permanent 37.5 hours per week Closing date: 9th May We make health happen At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. As the Head of Clinical Risk & Incident Management, you will play a crucial role in supporting our mission by ensuring the highest standards of clinical governance and risk management across our global operations. This role is vital in minimizing uncertainties in achieving business objectives caused by clinical risks and incidents, thereby directly contributing to the safety and well-being of our customers. Key Responsibilities Provide advice, support, oversight, and challenge to business units regarding clinical risk and incident management. Embed clinical risk and incident management requirements of the Enterprise Clinical Governance Policy and Clinical Risk Management Standard. Develop a clinical risk strategy that aligns with the clinical risk profile Establish and maintain key stakeholder relationships Liaise with the Group Clinical team - assess emerging clinical risks or opportunities. Develop and deliver training, education, and awareness-building Ensure accurate reporting and appropriate escalation of all clinical risks and incidents. Line manage the Clinical Risk and Incident Manager Attend and contribute to governance committee meetings What We’re Looking For Significant clinical risk management experience and / or extensive clinical governance experience in complex environments. Professional Clinical qualification (RN) Experience working in large, complex, regulated healthcare businesses Proven experience in developing and executing risk strategies that increase risk maturity Healthcare regulatory knowledge Excellent communication and interpersonal skills Demonstrable stakeholder management skills Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family-friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25% Management Bonus eligibility Car Allowance Generous pension allowance (contributory) Family Health Insurance Life Insurance 25 days annual leave (option to buy / sell 5 days a year) Corporate discounts (e.g. retail, travel, gym membership) Why Bupa We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Full time Job Area: Locations: Angel Court, London Be at the heart of helping people live longer healthier, happier lives and making a better world. We employ more than 80,000 people globally who are making this a reality. If you've got the belief, the drive and the talent to help us in our ambition then we’d like to hear from you. Wherever you work, one thing stands out about Bupa people. Our customers are our passion – they’re at the heart of our positively different culture of care. At Bupa you’ll be challenged, you’ll be encouraged to innovate, and collaborate with colleagues who are committed to delivering exceptional experiences. We trust, respect and consider everyone, knowing your difference will make the difference. Please introduce yourself to our recruiters and we'll get in touch if there's a role that sounds like a good match.