Head of Global Strategic Signature Accounts: An Opportunity at Alter Domus

Alter Domus, a global leader in integrated solutions for the alternative investment industry, presents a compelling opportunity for a seasoned professional to join their esteemed Commercial Leadership team. With a reputation for housing 90% of the top 30 asset managers in private markets and a workforce of over 6,000 across 24 jurisdictions, Alter Domus offers a dynamic and growth-oriented environment. This role, Head of Global Strategic Signature Accounts, is a pivotal position designed for individuals who thrive on cultivating high-value, long-term client relationships and driving significant commercial success on an international scale.

About the Role:

This is more than just a sales leadership position; it's a strategic command. As the Head of Global Strategic Signature Accounts, you will be the ultimate owner and advocate for Alter Domus' most critical, high-value clients, known as "Signature Accounts." You will lead a team of Global Business Directors, each managing a portfolio of these key accounts that require complex, multi-asset, and/or multi-jurisdictional oversight. Your primary objective will be to maximize revenue, foster retention, and ensure exceptional customer satisfaction through the development and execution of a multi-year global account strategy. This role is based in either New York or London, offering a strategic vantage point within a thriving global organization.

Advantages for Ambitious Candidates:

This role offers a unique set of advantages for candidates looking to advance their careers in strategic account management and sales leadership:

• Executive-Level Impact: Directly influence the growth and success of Alter Domus' most significant client relationships, reporting to the Chief Commercial Officer. This provides unparalleled visibility and opportunity to shape strategy.
• Global Scope and Influence: Manage and grow key accounts on an international scale, requiring a global perspective and the ability to navigate diverse markets and cultures. This is an opportunity to build a truly global career.
• Leadership of High-Performing Teams: Lead and mentor a team of Global Business Directors, fostering their development and enabling them to deliver exceptional service and results for their assigned accounts.
• Strategic Planning and Execution: Develop and implement multi-year global account strategies, performance metrics, and governance structures. This role demands strategic thinking and the ability to translate vision into actionable plans.
• Deep Client Engagement: Build and maintain trusted advisor relationships with C-level executives and key stakeholders within client organizations, becoming an indispensable partner.
• Cross-Functional Collaboration: Orchestrate and lead virtual, global, cross-functional teams, honing your ability to influence and drive outcomes in a matrixed environment.
• Driving Double-Digit Growth: The core responsibility is to drive significant revenue growth from this critical client segment, offering a tangible measure of success and career advancement.
• Market Leadership and Innovation: Contribute to Alter Domus' position as a world leader by providing market insights and strategic advice to clients, helping them navigate industry trends and risks.

Key Considerations for Your Career Path:

To excel in this role and maximize its potential for your career, consider the following:

• Demonstrated Executive Presence: The ability to communicate effectively and build rapport with C-level clients and internal executives is paramount. Strong negotiation skills and persuasive communication are essential.
• Deep Commercial Acumen: A profound understanding of clients' businesses, industries, and challenges, coupled with exceptional strategic planning and analytical skills, is crucial for identifying growth opportunities and demonstrating value.
• Global Mindset and Adaptability: Experience working across multiple markets, navigating different cultures, and leading global, virtual teams with agility and flexibility will be a significant asset.
• Proven Leadership in Matrixed Environments: The capacity to lead, influence, and achieve results without direct authority across various departments and geographies is a key requirement.
• Resilience and Tenacity: This role involves managing complexity, competing demands, and navigating a high-growth environment. Personal resilience, effective prioritization, and the ability to remain calm under pressure are vital for sustained success.
• Strategic Vision: Beyond day-to-day management, the ability to envision the long-term strategic value of these key accounts and guide their evolution is a critical differentiator.

Alter Domus' commitment to inclusion and the creation of a psychologically safe workplace ensures that diverse talents are recognized and supported. If you are a strategic leader with a passion for building enduring client relationships and driving significant commercial growth, this opportunity at Alter Domus represents a significant step forward in your professional journey.