Inbound Telephone Sales Advisor

Unlock Your Potential in Tech Sales with Currys: A Comprehensive Review for Aspiring Candidates

The opportunity to join Currys as an Inbound Telephone Sales Advisor in Loughborough presents a compelling pathway for individuals passionate about technology and customer engagement. This role, based at the Loughborough Campus, offers a stable, permanent, full-time position with a competitive starting salary of £25,521.60 per annum, augmented by the exciting prospect of performance-related and target-based commission, directly rewarding your sales prowess.

Key Advantages for Your Career Path:

• Generous Earning Potential: Beyond the solid base salary, the commission structure provides a clear avenue to significantly increase your earnings based on your sales achievements. This incentivizes high performance and offers a tangible reward for your dedication.
• Comprehensive Training & Development: Currys demonstrates a strong commitment to its employees' growth. Even without prior telephone sales experience, you will receive thorough training, equipping you with the skills necessary to excel. The emphasis on "on-going training and skills for life" suggests a supportive environment for continuous learning and career advancement within the company.
• Passion for Technology: For those who are genuinely enthusiastic about technology, this role is an ideal fit. You'll be engaging with customers about exciting products and services, allowing you to share your passion and stay at the forefront of tech trends.
• Customer-Centric Focus: The role is designed to foster long-term customer relationships. By effectively understanding customer needs and offering tailored solutions, you'll contribute to creating "customers for life," a rewarding aspect for individuals who value excellent service.
• Inclusive and Supportive Environment: Currys champions a culture of inclusion and diversity. The mention of "every voice has a space at our table" and a commitment to fair opportunity during the application process signals a welcoming workplace.
• Valuable Employee Benefits: Beyond the core role, Currys offers a range of benefits designed to support your well-being and financial future. These include employee discounts, life assurance, a Sharesave scheme, wellbeing initiatives, and even 24/7 GP access through the Aviva Digital GP app.
• Company Impact: Joining Currys means becoming part of a company that is actively contributing to sustainability efforts, being the largest recycler and repairer of tech in the UK. This provides an opportunity to align your career with a business that has a positive impact on both people and the planet.

Important Considerations for Candidates:

• Work Schedule Flexibility: The role requires a 40-hour work week with rotational shift patterns. This includes weekdays between 9:00 AM and 8:00 PM and weekend shifts (9:00 AM - 5:30 PM). Candidates should assess if this rotational schedule aligns with their personal commitments and preferences.
• Sales-Driven Environment: While training is provided, this is fundamentally a sales role. Success will be measured by your ability to achieve and exceed sales targets. A drive to perform and a competitive spirit are essential.
• Customer Credit Understanding: A key aspect of the role involves guiding customers through credit-based purchases. While full training will be given, a willingness to understand and confidently explain these options, ensuring fair treatment of customers, is crucial.
• IT Proficiency: The ability to navigate multiple IT systems quickly and efficiently is a requirement. Candidates should be comfortable with technology and have a good level of IT literacy.
• Site-Based Role: This is a site-based position at the Loughborough Campus. Candidates should ensure they are able to commute to and work from this location consistently.

In summary, the Inbound Telephone Sales Advisor position at Currys is an excellent opportunity for individuals with a flair for sales, a passion for technology, and a strong desire to deliver exceptional customer service. The role offers a robust foundation for career growth, attractive earning potential, and the chance to be part of a forward-thinking and supportive organization.