Italian Speaking Telesales Advisor (UK Wide, Work at Home, UK, GB)

Opportunity Review: Renewals Agent with Foundever®

This opportunity presents an engaging role for ambitious individuals looking to build a career in customer experience and sales. Foundever®, a global leader in CX, is seeking a Renewals Agent to manage existing multi-country and UK customer contracts. This position offers a compelling blend of remote work flexibility, a competitive remuneration package, and significant opportunities for professional development.

Advantages for Candidates:

• Lucrative Earning Potential: The role boasts a competitive base salary of £27,943.50 per annum, with the added incentive of quarterly commission ranging from £7,000-£9,000 OTE (On-Target Earnings). This structure rewards performance and offers significant upside potential.
• Exceptional Work-Life Balance: Enjoy the convenience and flexibility of a permanent, full-time, home-based role within the UK. The structured working hours of Monday to Friday, 08:00 to 16:00, are designed to support a healthy work-life integration.
• Bilingual Skill Utilization: A key advantage is the requirement for fluency in both English and Italian. This role provides an excellent platform to leverage and further develop your linguistic abilities in a professional context, engaging with customers from diverse backgrounds.
• Comprehensive Training: Foundever® invests in its associates with a fully paid, 5-day training program. This ensures you are well-equipped with the knowledge and skills necessary to succeed from day one.
• Career Growth & Supportive Culture: Foundever® emphasizes "memorable associate experiences" and a commitment to career growth. The company fosters a supportive culture where individuals are encouraged to realize their potential and can expect to gain valuable experience working with well-known brands.
• Focus on Inclusivity: Foundever® is an equal opportunity and Disability Confident employer, committed to creating a diverse and inclusive workplace. They are proactive in adapting their recruitment process and work environment to ensure comfort and support for all candidates.

Key Considerations for Candidates:

• Sales Acumen is Crucial: This is a sales-focused role. Success will depend on your ability to identify sales opportunities, understand customer needs, articulate product benefits, and close deals. Previous telesales experience is a mandatory requirement.
• Dual Language Proficiency: Fluency in both spoken and written English and Italian is non-negotiable. Candidates without this dual proficiency will not be considered.
• Territory Restriction: The role is strictly for individuals working from within the UK only.
• No Sponsorship Offered: Please note that sponsorship for work visas is not provided for this position.
• Sales Pipeline Management: The role involves planning and organizing your sales pipeline, generating quotations, and submitting orders, all of which require strong organizational and time management skills.
• Customer Relationship Management: A significant part of the role involves building and maintaining excellent relationships with existing customers, requiring strong interpersonal skills and a positive attitude.

Career Path Guidance:

For individuals with a knack for sales and strong communication skills, particularly those who are bilingual in English and Italian, this role is an excellent launchpad. You will gain invaluable experience in customer retention, upselling, and account management within a global CX leader. The structured sales environment, coupled with a performance-driven commission structure, can significantly accelerate your understanding of sales methodologies and customer engagement strategies. This position is ideal for those looking to build a robust foundation in sales and customer service, with the potential to advance into more senior sales, account management, or team leadership roles within Foundever® or the broader CX industry.