Key Work Manager

Serco - HMP Thameside

12 month FTC, Full Time

£35,500 per annum + £6,200 LW allowance + Excellent Corporate Benefits Package

We are recruiting for a Keyworker Manager to join our team at HMP team at HMP Thameside, a Category B establishment for adult males, with safety and security at the heart of it.

Reporting to the Head of Residence, this role will be responsible for fulfilling the role of non-operational manager; this includes the management of the Key Work initiative reporting to the Head of Residence and the Assistant Directors of the residential function. The role will primarily focus on Key Work but may involve line management responsibilities and contribution to the wider remit of the Residential Function on occasion.

You will play a critical role in ensuring the focus of the key worker role is maintained, to reduce the negative effects of imprisonment. Ensuring Key Workers coach, guide and encourage in order for a person in custody to:

settle, feel safe and be calm; engage in their rehabilitation; and progress through their sentence

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Some of your key responsibilities will include:

Ensure correct reporting of meetings between Key Worker and residents is achieved on a consistent basis demonstrating qualitative input tailored to the individuals; taking personal responsibility to oversee that 100% (monthly) compliance is achieved with the requirement to report via C-Nomis. Provide training, support, advice and guidance to those within the Key Worker management chain including Key Worker champions and Key Workers Provide a weekly report to the SLT that is accurate, thoughtful and helpful enabling a determination as to the key influencers and locations of best practice, which will allow shared learning and amplify standards. Poor performance must be highlighted with an appropriate solution devised and presented. Delivery of actions relating to the Key Work Strategy. Work in Partnership with the Deputy Director, Residence, Offender Management (Catch5> Promote the Key Work Strategy ensuring that staff understand the evidence base as to why this is a priority for the prison, that we meet HMPPS minimum expectations as to what we should undertake in our Key Work activities and our local Key Work Strategy Action Plan. Timely delivery of actions on the Key Work Action Plan and provide feedback to the Senior Management Team as to progress. Implement support services framework and training for staff. Ensure the quality of keywork sessions meets the minimum expected published standards as defined in HMPPS Assessing the Quality of Keywork Document. Conduct a monthly review of key work sessions with a panel consisted of representatives from the authority as well as the residential assistant director. This panel will determine the level of quality for each session presented.

What you’ll need to do the job

You will need to add value with immediate effect into post, it is imperative you have the relevant custodial experience alongside demonstrable people management and leadership experience.

Your passion and drive for supporting the rehabilitation of prisoners will ensure you can deliver a commitment to comply with all policies, procedures and legislations!

Why Serco

A place you can make an impact - The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.

A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

What we offer

A competitive salary, pension (matched up to 6%) A fantastic culture and supportive team; volunteer leave; continuous training and development opportunities A range of benefits to support the health and wellbeing of you and your family, such as Employee Assistance Programme, Simply Health Plans and more Serco Benefits Package: Access to a huge range of discounts and exclusive deals The chance to make a positive difference in a company passionate about diversity and inclusion Free onsite parking Exclusive access to onsite fitness facilities Subsidised meals Blue Light discounts

About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.