Multi-Site General Manager

Why Us?

It’s time to join West Lancs as we embark on delivering our new and ambitious Vision and Priorities.  With a focus on environmental sustainability, generating economic prosperity, building inclusive & healthy communities and financial resilience, we are looking for exceptional candidates to help shape our future. You will be joining an organisation that puts its customers first, takes responsibility and works together with a can-do attitude, all while challenging the status quo to deliver exceptional outcomes for our communities. 

Your Role!

As Multisite General Manager, you will provide strategic leadership and operational oversight across multiple leisure centres and the Leisure Service, ensuring delivery of Council priorities, financial sustainability, and exceptional customer experience. You will take full responsibility for multi-site business plans, budgets, and performance, driving income growth, reducing subsidy, and embedding service excellence. You will have proven experience of driving membership growth.

This is a highly strategic role requiring strong commercial acumen and the ability to lead change programmes, develop partnerships, and implement innovative solutions. You will champion health, wellbeing, and sustainability initiatives while ensuring compliance, governance, and safety standards across all sites.

To find out more about West Lancashire Borough Council, Please view the attached Role Profile below.

About You!

Proven experience in multisite management within the commercial leisure, hospitality, or fitness sector – this is essential.Strong leadership skills with the ability to build, motivate, and develop high-performing teams.Demonstrable experience managing budgets, KPIs, and P&L, with a track record of delivering commercial growth and reducing subsidy.Excellent communication and influencing skills, with the ability to engage stakeholders and drive change.Knowledge of health, fitness, and wellbeing services, combined with a passion for delivering exceptional customer experiences.Relevant qualifications (degree level or equivalent) and strong understanding of compliance, health & safety, and operational standards.

What's in it for you?

We pride ourselves on our friendliness and being a good employer with a range of benefits and employment terms and conditions to suit you. A competitive salary and annual leave entitlement, flexible working, a generous employer pension contribution scheme, work life balance policies, and support for your personal development are just some of the benefits we offer.

If you are eager to be part of a transformative journey and make a tangible impact, West Lancashire Borough Council welcomes your application.

Closing Date: 31 Dec 2025

Team: Managerial

Salary: £51,356 to £54,495