Nights Replenishment, Supermarket Assistant reference: R-186158

Discover Your Opportunity as a Supermarket Assistant with Waitrose & Partners

Are you passionate about food and dedicated to providing exceptional customer service? Waitrose & Partners is seeking driven individuals to join their team as Supermarket Assistants. This role offers a unique opportunity to become part of the UK's largest employee-owned business, where your contributions directly impact the customer experience and the success of cherished brands like Waitrose.

Why This Role is a Great Career Stepping Stone:

As a Supermarket Assistant, you'll be at the forefront of delivering the signature Partner-led service that sets Waitrose apart. This role is more than just a job; it's a chance to contribute to a brand that values passion for food and customer loyalty. Here are some key advantages:

• Be Part of a Unique Ownership Culture: As a Partner in the John Lewis Partnership, you'll be a co-owner, sharing in both the responsibilities and the rewards of the business. This fosters a strong sense of belonging and collective success.
• Direct Impact on Customer Experience: Your commitment to going the "extra mile" will significantly shape how customers perceive the Waitrose brand, fostering trust and building lifelong loyalty.
• Competitive Hourly Rate with Potential for Premium Pay: The role offers a solid hourly rate of £12.40. Furthermore, if you join from October 5th, or are enrolled in the Enhanced Hours Premium arrangements, you will receive a Night Premium of £3.50 per hour for any time worked between 22:00 and 06:00, offering a significant financial benefit for overnight shifts.
• Valuable Retail and Food Industry Experience: You'll gain hands-on experience in essential retail operations, from stock management and order fulfillment to minimizing waste, all within a respected food retailer.
• Support for Growth and Development: The Partnership encourages continuous learning and individual growth. This role provides a strong foundation for developing transferable skills in customer service, teamwork, and operational efficiency.
• Emphasis on Work-Life Balance: Waitrose & Partners is committed to supporting a healthy work-life balance, with opportunities for flexible working arrangements to be discussed.

Key Responsibilities to Master:

Your daily activities will be crucial to the smooth running of the store and ensuring an excellent customer experience. Key responsibilities include:

• Stock Replenishment: Ensuring shelves are always well-stocked and products are positioned correctly for easy customer access.
• Online Order Fulfillment: Accurately picking and packing online orders for prompt delivery to customers' homes.
• Waste Reduction: Implementing product due diligence and markdown strategies for items approaching their sell-by dates, contributing to sustainability and efficiency.
• Team Collaboration: Supporting colleagues across various store functions, including checkout assistance, managing Click & Collect orders, and fulfilling on-demand orders.
• Maintaining a Safe Environment: Performing general shopkeeping duties to ensure the store is clean, tidy, and safe for everyone.

What You'll Bring to the Team:

While some experience is beneficial, the most crucial element is your approach. Key skills and experiences include:

• Essential: Strong communication skills are vital for effective teamwork and customer interaction.
• Desirable: Previous experience in a customer-facing role is a plus. A genuine interest in food and drink trends can enrich your role and customer interactions. A flexible approach to support various branch needs is highly valued.

Important Considerations for Your Application:

To ensure a smooth recruitment process, please note the following:

• Pre-Employment Vetting: Some roles may require pre-employment vetting, which could include DBS checks. You will be informed if this applies to your role and guided through the process. Prompt completion of any vetting documents is encouraged.
• Application Timing: We recommend applying as soon as possible, as vacancies can close early due to high applicant interest.
• Work Schedule: This is a permanent, part-time role with varied hours based on a two-week rota. Week 1: Sunday, Wednesday, Thursday, Friday (00:45-07:00). Week 2: Wednesday, Thursday, Friday, Saturday (00:45-07:00).

This role offers a fantastic opportunity to build a career within a values-driven, employee-owned business. If you are ready to make a difference and contribute to the success of Waitrose & Partners, we encourage you to apply.