Operations Director reference: 38157

Review: Operations Director - DHL Supply Chain (Consumer Sector)

This opportunity at DHL Supply Chain presents a significant leadership role for an experienced professional within the dynamic Consumer sector. The position of Operations Director is a permanent, full-time role based in the United Kingdom, offering a Grade RCS G designation.

For ambitious leaders, this role is positioned as a prime opportunity within a globally recognized organization that emphasizes personal and professional growth. DHL Supply Chain highlights its commitment to creating a fulfilling work environment where individuals can make a tangible impact.

Advantages for Potential Candidates:

• Strategic Leadership: The role offers the chance to lead strategic initiatives in budget and resource management, operational performance, and talent development. This involves setting annual and multi-year priorities and growth targets, providing a clear path for strategic influence.
• Large-Scale Operational Experience: Candidates with proven experience in network-wide, multi-site warehousing and large-scale leadership will find this role directly aligns with their expertise. The opportunity to manage complex operations across multiple sites is a significant career differentiator.
• Customer-Centric Focus: A core aspect of this position is direct customer interface, including negotiation and issue resolution. This is an excellent avenue for professionals who thrive on building strong client relationships and driving customer satisfaction.
• Continuous Improvement & Transformation: The role actively encourages a passion for world-class safe operations and a commitment to continuous improvement. Experience in network-wide transformation and project leadership will be highly valued and further developed here.
• Talent Development: A key responsibility is cultivating a high-performance culture through robust talent development. This includes performance management, coaching, and mentoring, offering a chance to shape and grow future leaders within the organization.
• Commercial Acumen: The position involves leading customer contract and third-party supplier negotiations, demanding strong commercial awareness and the ability to mitigate risk while capitalizing on opportunities.
• Comprehensive Benefits Package: DHL Supply Chain offers a compelling array of benefits beyond competitive pay, including a company car or allowance, a 24/7 GP service, extensive discounts, an enhanced pension scheme, and robust employee support services.

Key Considerations for Candidates:

• Extensive Leadership Track Record: This is a senior-level position requiring a demonstrated history of leading high-performing, engaged teams to achieve business objectives across people, financial, customer, and operational dimensions.
• Multi-Site & Network Experience: Prior experience managing operations across multiple sites and within a network-wide context is crucial for success in this role.
• Ambition and Growth Mindset: The ideal candidate will be growth-oriented, ambitious, and possess an unwavering obsession for exceptional customer service. An ability to embrace new ideas, technologies, and adapt to a dynamic environment is essential.
• Resilience and Strategic Thinking: Operating within an increasingly complex organization requires resilience, a forward-thinking approach, and the ability to navigate challenges effectively.
• Commercial Negotiation Skills: The ability to successfully negotiate complex contracts and manage commercial agreements is a fundamental requirement.

Career Path Guidance:

For professionals seeking to elevate their careers in supply chain leadership, this Operations Director role offers a significant step forward. It provides an opportunity to lead and shape a vital part of DHL Supply Chain's Consumer sector operations on a national scale. The emphasis on strategic planning, customer engagement, and talent development means that success in this position can pave the way for further senior leadership opportunities within the global DHL network. Those who can demonstrate strong strategic vision, exceptional operational management, and a passion for driving continuous improvement will find this role a rewarding platform for continued career advancement.