Operations Manager Conference and Events

## Operations Manager - Conference and Events: An Opportunity at a Prestigious Venue This **Operations Manager** role at the iconic Ascot Racecourse presents a compelling opportunity for a seasoned professional in the conference and events sector. If you are passionate about delivering exceptional experiences, thrive in dynamic environments, and possess a keen eye for detail and commercial acumen, this position warrants your serious consideration. ### Advantages for Aspiring Candidates: * **Work at a Landmark Venue:** Ascot Racecourse is synonymous with prestige, heritage, and excellence. This role offers the chance to operate within a world-renowned destination, contributing to its ongoing legacy of delivering extraordinary events. * **Impactful Role:** You will be at the forefront of operational delivery for a diverse portfolio of conferences, corporate events, exhibitions, and gala dinners. Your leadership will directly translate vision into reality, ensuring flawless execution and client satisfaction. * **Collaborative Environment:** This position necessitates close partnership with various departments including Sales, Culinary, Technical, and Facilities. This collaborative approach fosters a holistic understanding of event production and allows for synergy in achieving common goals. * **Financial Responsibility and Growth:** With ownership of event financials, including estimating, pricing, cost control, and margin protection, you will hone your commercial sharpest. This is an excellent opportunity to develop and demonstrate strong financial leadership. * **Client-Centric Focus:** Building and nurturing strong client relationships is paramount. You will act as a trusted advisor, bridging client ambitions with operational feasibility, offering a rewarding element of strategic partnership. * **Team Leadership and Development:** You will have the opportunity to build, develop, and lead a high-performing operations team. This includes recruiting, training, and empowering both full-time and casual staff, fostering a culture of quality and excellence. * **Career Progression:** The role offers a platform to lead premium, high-impact events and shape operational standards at a flagship venue. Success in this position can pave the way for further advancement within a globally recognised hospitality and venue services organisation. * **Competitive Remuneration:** A competitive salary coupled with a performance-based bonus structure ensures that your contributions are recognised and rewarded. ### Key Considerations for Your Career Path: * **Event-Centric Demands:** The nature of conference and event operations necessitates flexibility. Be prepared for demanding periods with early starts, late finishes, and weekend work, particularly during peak event seasons. This role is ideal for individuals who can adapt to fluctuating business requirements. * **High Standards and Pressure:** Ascot Racecourse is committed to excellence. This role requires an individual who thrives under pressure, maintains composure, and consistently upholds the highest standards of quality and detail, even when facing tight deadlines and complex logistics. * **Hands-On Approach:** While strategic planning is crucial, this role also demands a hands-on approach. You will be expected to be present onsite, troubleshooting and ensuring seamless delivery during critical events. * **Commercial Acumen is Essential:** Beyond operational execution, a strong understanding of financial management, budget control, and margin enhancement is vital. Candidates with a proven track record in financial oversight will be well-suited for this position. * **Experience is Key:** The requirement for at least 5 years in high-end event operations, ideally within a large venue or luxury hospitality setting, highlights the need for substantial prior experience in delivering large-scale, complex events. This Operations Manager role at Ascot Racecourse is more than just a job; it's an invitation to be part of an exceptional team dedicated to creating memorable experiences. If you are driven by a commitment to excellence and possess the requisite experience and adaptability, this could be an outstanding step in your career journey.