PRADA Senior Client Advisor WRTW, Bond Street (London, GB)

A Journey into the World of Prada: The Senior Client Advisor Opportunity

For over a century, the Prada Group has been a beacon of innovation and excellence in the luxury sector. With a global presence spanning more than 45 countries and iconic brands like PRADA, Miu Miu, Church’s, and Car Shoe, the Group offers a truly international and dynamic career environment. As a company built on the talent and passion of its people, Prada Group fosters curiosity, a quest for excellence, and a commitment to the professional growth of every individual.

We are pleased to present an exciting opportunity for a Prada Senior Client Advisor. This role is more than just a sales position; it's an invitation to become a vital part of the Prada legacy, embodying its philosophy and values while delivering unparalleled luxury experiences.

What Makes This Role Exceptional?

• Become a Brand Ambassador: You will be the face of Prada, deeply understanding and conveying the brand's rich history, culture, and DNA. This is a chance to immerse yourself in the world of high fashion and share that passion with discerning clients.
• Cultivate Meaningful Relationships: The core of this role is building lasting connections with clients. You'll go beyond transactions to understand individual needs and expectations, offering personalized advice and fostering loyalty that extends across both in-store and e-commerce channels.
• Drive Sales Excellence: While client satisfaction is paramount, you'll also be empowered to achieve and exceed individual and team sales targets. Your proactivity and commitment to excellence will directly contribute to the store's success.
• Embrace Omni-Channel Luxury: This role embraces the future of retail. You'll be adept at leveraging digital tools and technologies to provide a seamless and integrated luxury experience, including hosting virtual client appointments.
• Continuous Learning and Development: The luxury fashion landscape is constantly evolving. You'll be encouraged to stay informed about the latest trends and competitor insights, further enhancing your ability to advise and engage with clients.
• A Culture of Inclusivity and Growth: Prada Group is dedicated to fostering an inclusive work environment where diversity is celebrated. You will be part of a team that values collaboration, open communication, and the professional development of its members.

Key Considerations for Aspiring Candidates:

To thrive as a Prada Senior Client Advisor, consider the following:

• Experience in Luxury: A background in luxury or premium brand retail is essential. You should possess a deep understanding of what constitutes exceptional luxury customer service.
• Relationship Building Prowess: Proven ability to cultivate and nurture long-term client relationships is crucial. Your success will be measured by the quality of these connections.
• Product and Brand Acumen: A genuine passion for fashion and the ability to quickly acquire and articulate in-depth product knowledge, along with an understanding of Prada's heritage and ethos, are key.
• Adaptability and Teamwork: You must be comfortable working both independently and collaboratively within a team. The ability to partner effectively with colleagues and support daily store operations is vital.
• Exceptional Communication Skills: Your interpersonal and communication skills will be your most valuable assets, enabling you to connect with a diverse clientele and internal teams. Fluency in English is a requirement.
• Proactive Problem-Solving: Taking ownership of client issues and working to find effective solutions, liaising with management and support teams when necessary, is an integral part of the role.

This Senior Client Advisor position at Prada Group offers a compelling opportunity for individuals seeking to advance their careers in the pinnacle of the luxury fashion industry. If you are driven by excellence, passionate about client experiences, and eager to contribute to a world-renowned brand, we encourage you to explore this exciting path.