Payments Application Support

This is an exciting opportunity to join a team supporting a mission-critical Payment Hub application, the backbone of millions of daily transactions within one of the UK's leading banking institutions. If you're passionate about ensuring seamless, secure, and efficient payment operations, and thrive in a high-volume environment, this role offers significant career advantages.

What's on Offer for Aspiring Candidates?

This position provides a platform to work with cutting-edge technology and gain in-depth experience in a vital sector of the financial industry. You'll be at the forefront of maintaining system stability and performance, directly contributing to the smooth functioning of a high-stakes application.

• Impactful Work: Directly contribute to the operational success of a critical payment system processing millions of transactions daily.
• Skill Development: Enhance your expertise in essential technologies like UNIX, Oracle SQL, and monitoring tools.
• Problem-Solving: Develop advanced troubleshooting and root cause analysis skills for complex technical issues.
• Collaboration: Work closely with a diverse range of stakeholders, honing your communication and influencing abilities.
• Continuous Improvement: Be part of a culture that emphasizes proactive monitoring, automation, and driving efficiency.
• Career Growth: This role is ideal for individuals looking to deepen their technical knowledge and potentially move into leadership or specialized advisory positions within the financial technology space.

Key Considerations for Your Career Path

To excel in this role and maximize your career trajectory, consider the following:

Essential Technical Foundation:

• UNIX: A solid understanding of basic UNIX scripting is fundamental for navigating and managing the application's environment.
• Oracle SQL: Proficiency in SQL is crucial for querying and manipulating data within the Oracle database, a core component of the payment hub.
• Application Performance Monitoring (APM): Experience with tools like AppDynamics or ITRS is highly valued, demonstrating your ability to monitor and maintain system health.

Highly Valued Skills for Advanced Opportunities:

Developing expertise in these areas will significantly enhance your profile and open doors to more advanced responsibilities:

• Kafka: Understanding of message streaming platforms like Kafka is increasingly important for real-time data processing and distributed systems.
• Openshift: Familiarity with container orchestration platforms like Openshift can be a significant advantage for modern application deployment and management.
• Kibana: Proficiency in data visualization and exploration tools like Kibana will empower you to analyze logs and metrics more effectively.

Role Responsibilities and Personal Development:

This role demands a proactive and analytical approach:

• Technical Expertise: A commitment to developing in-depth technical knowledge and becoming a trusted advisor in your area of expertise.
• Problem Resolution: The ability to meticulously analyze system logs and user reports to identify and resolve complex issues.
• Proactive Maintenance: Engaging in preventative maintenance and utilizing monitoring tools to anticipate and address potential problems.
• Knowledge Management: Contributing to a knowledge base through detailed documentation of resolved cases, fostering a culture of learning.
• Automation & Efficiency: Actively seeking opportunities to automate tasks and enhance monitoring to drive stability and efficiency.
• Risk Management: Identifying and mitigating potential service-impacting risks and issues.

Leadership Potential (if applicable):

For those with leadership aspirations, this role offers opportunities to:

• Team Supervision: Lead and mentor a team, fostering professional development and effective resource allocation.
• Inspiring Environment: Cultivate an environment where colleagues can thrive and consistently deliver excellent results, embodying leadership behaviours such as listening, energizing, aligning, and developing others.

Beyond the technical aspects, candidates are expected to embody the core values of Respect, Integrity, Service, Excellence, and Stewardship, alongside the Barclays Mindset of Empower, Challenge, and Drive. This role, based at our Knutsford campus, is a fantastic step for professionals looking to make a tangible impact in the financial services technology landscape.