Regional Support Manager reference: R1210107

Embark on a Fulfilling Career as a Regional Support Manager (Clinical)

This opportunity offers a dynamic and rewarding role within a leading healthcare group, focused on enhancing the lives of residents across Essex and surrounding areas. If you are a passionate clinical professional with a desire to make a tangible difference and thrive in a fast-paced, supportive environment, this position warrants your serious consideration.

What's In It For You? Key Advantages for Candidates:

• Meaningful Impact: Experience profound job satisfaction by directly contributing to the well-being of residents and their families on a daily basis.
• Exceptional Benefits Package: Enjoy a competitive salary, eligibility for a management bonus scheme, a company car, and a comprehensive benefits package. This includes a generous pension contribution (up to 6% employee, 12% employer match), life assurance, and private medical insurance.
• Generous Leave: Benefit from 33 days of annual leave, inclusive of statutory bank holidays, allowing for a healthy work-life balance.
• Career Development: Access comprehensive induction, ongoing training, and development programs designed to support your career progression within the organisation.
• Health and Well-being: Take advantage of discounted gym membership, a free flu vaccine, and discounts on Bupa dental care, demonstrating a commitment to your personal health.

About the Role: Your Contribution and Growth Path

As a vital member of the Regional Management Team, you will provide crucial operational support and clinical expertise to care homes within your designated region. Working collaboratively with the Regional Director, your primary focus will be empowering Care Home Managers. This involves coaching, mentoring, and supporting them to consistently deliver excellent customer service, uphold high-quality standards, and foster strong leadership within their teams.

You will play a key role in monitoring service aspects across various homes. This includes the analysis and application of quality metrics, conducting thorough audits, and liaising with the Operational Quality team. A significant part of your responsibility will be partnering with the quality team and Home Managers to develop and implement targeted service improvement plans, defining clear actions, ownership, and timelines to drive positive change.

Who You Are: Essential Skills and Experience

• Proven Experience: Demonstrated success in a Home Manager or Quality-focused role is essential.
• Clinical Expertise: A Registered Nurse qualification with a robust clinical knowledge base is a core requirement.
• Audit and Improvement Skills: Experience in leading internal and external audits, developing action plans, and analysing data for trends and themes is crucial.
• Adaptability and Versatility: The ability to effectively work across multiple care homes with diverse needs is paramount.
• Coaching and Mentoring Capabilities: Strong experience in coaching and supporting teams, particularly around clinical concerns, will be highly valued.

About Us: A Global Leader with a Purpose

This is an opportunity to join a leading global healthcare group with a clear and inspiring purpose: "helping people live longer, healthier, happier lives and making a better world." With a diverse portfolio spanning care homes, retirement villages, health centres, dental centres, and hospitals worldwide, the organisation is committed to its people and its customers. You'll find an inclusive environment where diversity is celebrated, and where you'll be challenged, encouraged to innovate, and collaborate with like-minded professionals dedicated to delivering exceptional care.

This is a full-time, permanent position. If you are driven by a passion for care, possess the belief and talent to contribute to this ambitious vision, and are seeking a role where you can truly make a difference, we encourage you to explore this exciting opportunity.